Senior Quality Engineer

DescriptionWHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service.Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry. We provide our customers with advanced materials, components, systems, and manufacturing solutions. Please visit for a list of office locations. HOW YOU MAKE AN IMPACT The Senior Quality Engineer is responsible for ensuring product quality, driving continuous improvement, and serving as the primary quality interface with semiconductor equipment customers. This role works closely with customers, manufacturing, engineering, suppliers, and cross-functional teams to resolve quality issues, improve manufacturing processes, and ensure compliance with customer and industry quality standards. The ideal candidate has strong experience in semiconductor equipment manufacturing, customer quality management, root cause analysis, and quality systems.WHAT SUCCESS LOOKS LIKEServe as the primary quality representative for semiconductor equipment customers.Build strong customer relationships by responding promptly to quality concerns, corrective actions, audits, and continuous improvement initiatives.Lead investigations of customer complaints using structured problem-solving methodologies (8D, 5 Why, Fishbone, A3, DMAIC).Drive containment, root cause analysis, corrective actions, and preventive actions (CAPA) to ensure timely resolution.Monitor and improve key quality metrics including PPM, yield, first-pass yield, escapes, and customer satisfaction.Collaborate with Manufacturing Engineering, Supply Chain, and Operations to improve product and process quality.Participate in New Product Introduction (NPI), design reviews, PFMEA, control plans, and process validations.Analyze quality data and identify trends to drive continuous improvement projects.Lead internal, customer, and supplier quality audits.Ensure compliance with ISO 9001 and other applicable quality management systems.Collaborate with supplier quality engineering activities including supplier corrective actions, qualification, and performance improvement.Develop inspection plans, quality procedures, and work instructions.Review engineering changes for quality impact and support implementation.Travel to customer and supplier sites as required.Perform other related duties as may be reasonably assigned in the course of business.Achievement of objectives must include an over-riding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization.Not a comprehensive list of duties. Duties may change without notice at management’s sole discretionWHAT YOU NEED TO BE SUCCESSFUL Bachelor's degree in engineering or related STEM field.7+ years of quality engineering experience in semiconductor equipment, precision manufacturing, or high-tech industries.Strong customer-facing experience supporting semiconductor OEMs.Experience with problem solving toolsExperience working within ISO 9001 quality systems.Strong analytical, communication, and presentation skills.Excellent project management and organizational skills.Proficient with Microsoft Office applications.PERKS OF JOINING OUR TEAMWith positive values, a productive atmosphere, and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential. The salary range included in this job posting is relevant to applicants who reside or work in the Livermore, CA area only. Salary offers will depend on experience, knowledge, skills, education, and location. Actual salary may vary due to these and other factors. Ferrotec is proud to offer a Competitive Benefits Package including Medical, Dental, Vision, Life & Disability, 401K Matching, Flexible Work Hours, Tuition Reimbursement, Leadership Development, Travel and Hotel Discounts, Paid Time Off, Sick & Wellness and Volunteer Time, Employee Recognition Program, Employee Engagement & Appreciation Events hosted throughout the year. Virtual Wellness Activities and Classes are available to all employees & family members and Much More!We would love to get to know you better and you get to know us better! You can easily apply!Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.RequirementsEmployee Type: Full Time