Plumbing Field Supervisor

Job Description

Job Description

$150,000+ per Year, Depending on Experience | Full-Time | Hands-On Field Position

We are looking for an experienced Plumbing Field Supervisor who knows the plumbing trade inside and out. This is a hands-on position for someone who is an excellent plumber, understands plumbing sales, communicates well with customers, and has the leadership skills to help support and develop a team of 10–15 plumbing technicians.

This is not a desk job. You will spend the majority of your time in the field running your own plumbing service and installation jobs, while also serving as a leader and technical resource for the rest of the plumbing team.

What You'll Do

• Run and complete your own plumbing service and installation jobs
• Diagnose, troubleshoot, repair, and install plumbing systems
• Install and service tankless and traditional water heaters, gas piping, repipes, drain/sewer systems, fixtures, and general plumbing
• Engage professionally with customers, understand their needs, and clearly explain recommended solutions
• Write accurate estimates for complicated plumbing jobs and manage each job through completion
• Proactively sell plumbing work, follow up on leads, and consistently achieve monthly sales goals
• Lead technician meetings and assist with training and development
• Support and provide guidance to approximately 10–15 plumbing technicians
• Review technicians' completed jobs through photos and documentation in the system and provide feedback when mistakes or quality concerns are evident
• Help technicians troubleshoot difficult plumbing problems when needed
• Assist with callbacks, quality control, and customer concerns
• Work hand-in-hand with our Field Operations Manager and operations team
• Maintain high standards for workmanship, customer service, safety, productivity, and profitability

What We're Looking For

• Minimum 5 years of experience in a senior-level plumbing field position
• Extensive hands-on plumbing service and installation experience
• Strong knowledge of tankless water heaters and gas systems
• Excellent troubleshooting and diagnostic skills
• Proven plumbing sales experience with the ability to meet monthly sales goals
• Ability to estimate and manage complicated plumbing jobs from start to finish
• Strong customer communication and relationship-building skills
• Experience leading, training, and supporting plumbing technicians
• Ability to review technician work and provide constructive, professional feedback
• Strong understanding of plumbing codes and proper installation practices
• Organized, accountable, self-motivated, and able to work independently
• Valid driver's license

The Right Person

We're looking for a plumber's plumber who can also lead people and drive results.

You should be comfortable running a plumbing job from start to finish — diagnosing the problem, engaging with the customer, preparing an estimate, selling the work, completing the job correctly, and making sure the customer is taken care of.

You should also be someone our technicians and operations team can rely on for technical knowledge, leadership, training, quality control, and support.

This position requires someone who is proactive. We want someone who will pursue opportunities, follow up on leads, build relationships with customers, and take ownership of reaching their sales goals each month.

Compensation

$150,000 or more per year, depending on experience

Compensation will be based on plumbing experience, technical expertise, sales performance, and leadership experience.

If you're an experienced plumber who enjoys working in the field and is ready to take on additional leadership responsibility, we'd like to hear from you.

Apply today with your resume and a brief summary of your plumbing, sales, and leadership experience.