Quality Assurance Manager

Employment Type: Full-time

Available Positions: 1

Location : On-Site

Application Deadline: October 9, 2026

About the Role

The Food Safety & Quality Assurance Manager will be responsible for the development, implementation, oversight, and continuous improvement of all food safety and quality assurance programs.

Key Activities

• Develop, implement, maintain, and continuously improve the facility's food safety and quality management systems.
• Oversee HACCP plans, prerequisite programs, and other preventive food safety controls.
• Establish and maintain quality standards, product specifications, and procedures to ensure consistent product quality and regulatory compliance.
• Monitor production processes to identify potential food safety risks, quality issues, and opportunities for improvement.
• Ensure compliance with Good Manufacturing Practices (GMPs), sanitation requirements, and applicable food safety regulations.
• Promote a strong food safety and quality culture throughout the organization through employee engagement, communication, and training.
• Maintain and oversee HACCP programs, including hazard identification, risk assessment, critical control points, monitoring, and corrective actions.
• Manage prerequisite programs supporting food safety, including sanitation, pest control, allergen management where applicable, and microbiological controls.
• Ensure food safety procedures are documented, implemented consistently, and reviewed regularly for effectiveness.
• Investigate food safety concerns and implement corrective and preventive actions to reduce risk and prevent recurrence.
• Maintain accurate records, documentation, and verification activities to support compliance and audit readiness.
• Ensure raw materials, ingredients, production processes, and finished products meet established quality standards and specifications.
• Oversee the identification, documentation, investigation, and disposition of non-conforming products.
• Lead root-cause investigations and coordinate corrective and preventive actions.
• Manage customer complaints, investigate product-related concerns, and implement solutions to improve customer satisfaction.
• Work closely with production and operations teams to resolve quality issues and maintain consistent product performance.
• Review quality data, identify trends, and recommend improvements to reduce defects, waste, and product inconsistencies.
• Ensure ongoing compliance with applicable federal, state, and local food safety regulations, as well as customer-specific requirements.
• Coordinate third-party food safety audits, regulatory inspections, and customer audits.
• Maintain audit documentation and ensure the facility remains prepared for scheduled and unannounced inspections.
• Oversee pest control programs and verify that appropriate preventive measures are consistently implemented.
• Monitor sanitation practices and microbiological control programs to help prevent contamination and protect product integrity.
• Collaborate with operations and sanitation teams to address environmental or process-related risks.
• Lead or coordinate responses to food safety incidents, product quality concerns, and other potential crises.
• Support product traceability, mock recalls, and recall procedures to ensure preparedness and effective response.
• Identify opportunities to improve food safety systems, operational efficiency, and quality performance.
• Provide leadership, direction, motivation, and guidance to promote accountability and high performance.
• Train and coach employees on food safety procedures, quality expectations, and applicable compliance requirements.
• Foster a positive, collaborative, and solutions-oriented work environment.
• Partner with production, operations, and management teams to integrate quality and food safety into daily activities.

Preferred Skills

• Demonstrated ability to take ownership of responsibilities, manage competing priorities, and drive continuous improvement.
• Leadership, coaching, or employee training experience is an asset.

Education and Experience

• A minimum of 2 years of experience in food safety, quality assurance, or quality control is required.
• Experience working in food manufacturing, food processing, or a related production environment.
• Working knowledge of HACCP principles, prerequisite programs, and Good Manufacturing Practices (GMPs).
• Familiarity with food safety regulations, quality management systems, and third-party audit requirements.

Are you looking for your next opportunity? We can help.

Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.

TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.

Accommodation for applicants with disabilities is available upon request.

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We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.

Job ID: 8449