Provider Medical Assistant

Job Description

Job Description

Join our team as a Provider Medical Assistant, where you'll play a vital role in supporting patient care—from check-in to clinical procedures—while working closely with compassionate providers in a fast-paced, team-oriented environment. This is a great opportunity to make a meaningful impact while growing your healthcare career.

"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”

Position Summary:

The Provider Medical Assistant is responsible for a range of administrative tasks, assisting with patient care, and ensuring a smooth and efficient workflow. They will be the primary point of contact between the client, providers, and third parties such as pharmacies, laboratories, and other facilities.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

• Recognizes and honors the contributions and hard work of others.
• Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

• Maintains open and effective communication channels with team members.
• Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

• Greet and check-in patients prior to appointments.
• Answer phone calls, respond to patient inquiries, schedule/confirm appointments.
• Maintain and request patient records, ensuring confidentiality.
• Process patient payments and insurance authorizations.
• Assist healthcare providers with patient examinations and procedures.
• Prepare examination rooms, ensuring they are clean and well-stocked.
• Take and record patient vital signs and blood glucose levels when requested.
• Administer and/or observe self-administration of medications and administer injections as directed by healthcare providers.
• Perform basic laboratory tests and phlebotomy procedures, including collecting samples/specimens.
• Provide patient education and support.
• Serve as the primary contact between the patient, provider, and third parties.
• Conduct medication room audits in accordance with agency policies and procedures.
• Ensure proper documentation within client charts.
• Attend all required meetings and participate appropriately.
• Perform other duties as assigned within the limits of licensing.

QUALIFICATIONS AND REQUIREMENTS

Education:

• High School Diploma or GED required.
• Completion of Medical Assistant program

Experience:

• Previous experience in a medical office, residential treatment facility, hospital, or outpatient clinic setting preferred
• Proficiency in medical software and electronic health records (EHR)

Licenses/Certifications/Registrations:

• Active Medical Assistant Certification required
• Valid drivers license, insurance, and 5 years’ driving experience required

Benefits:

We offer a comprehensive benefits package (full time employees) including:

• Medical, dental, vision, life, and supplemental insurance
• Health savings, flex spending, and dependent care accounts
• 401K with employer matching
• Generous PTO and holiday pay

For additional information on benefits:

- content/uploads/2026/06/EE -Benefit-Summary-6.17.26.pdf

WORKING CONDITIONS

1. Comprehension
   1. Ability to understand, remember, and apply oral and written instructions or other information.
2. Reasoning and Decision Making
   1. Ability to plan, organize, and carry out assignments from management staff with minimal direction.
   2. Ability to analyze situations and make decisions that moderately impact the immediate work unit.
3. Organization
   1. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
4. Communication
   1. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
5. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
   1. This position requires standing, walking, and bending for long periods.
   2. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.

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