Executive Housekeeper
Crescent Hotels & Resorts
DoubleTree Houston at The Galleria
5353 Westheimer Rd
Houston, TX 77056, USA
Description
DoubleTree Hotel & Suites by the Galleria, located in the upscale Galleria area is looking for an experienced, hands‑on Executive Housekeeper with strong leadership and organizational skills.
Required Skills and Abilities
- At least four (4) years of previous full‑service hotel housekeeping management experience.
- Flexible to work AM, mid‑shift, PM, weekends, and holidays.
- Must have the ability to communicate in English both verbal and written. Bilingual in Spanish is a plus.
- Strong organizational skills and multitasking abilities.
- Strong interpersonal skills to effectively address and resolve employee and guest related issues.
- Previous Hilton brand experience highly desired.
Job Responsibilities
- Hands‑on management to manage daily operations for housekeeping and laundry.
- Interview, hire, train, and provide open communication and support for all housekeeping and laundry staff.
- Enforce policies and procedures and hold staff accountable when performance expectations are not met.
- Manage department finances, including budget, inventory and labor.
- Review guest surveys, respond to unfavorable feedback and implement strategic plans to exceed brand cleanliness requirements.
- Inspect building cleanliness including guest rooms, corridors, guest lobby and employee areas to ensure cleanliness standards are met and maintained.
Benefits
- Medical, Dental and Vision Insurance
- Matching 401k
- Quarterly bonus
- Employee Assistance Program
- Free Life Insurance
- Free Short-Term and Long-Term Disability Insurance
- Paid Time Off
- Free Lunch
- Holiday pay
Desired Behaviors
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 4 days ago
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