Customer Service Representative

Job Description

Exciting Opportunity: Urgently Hiring Customer Service Representative in Long Beach! - Urgently hiring in Long Beach!

Job Title: Customer Service Representative
Pay: $19 per hour
Hours: 8:00 AM - 5:00 pm
Start Date: ASAP


Looking for a rewarding career with a flexible schedule? Join a leading parts distribution company as a Customer Service Representative in Long Beach, CA, and make an impact every day.


As a Customer Service Representative, you'll play a key role in supporting the Parts Department, ensuring customers receive exceptional service and efficient order processing. You'll work closely with your team to deliver results that make a difference.


What You'll Do
As a Customer Service Representative, you will be responsible for:

• Providing outstanding customer service support via phone and email, answering inquiries and resolving issues promptly and professionally.
• Performing accurate and efficient sales order data entry into the system to facilitate smooth order processing.
• Processing returns, including issuing return authorizations, tracking returned goods, and following up to ensure timely resolution.
• Coordinating effectively with internal departments to ensure customer needs are met and expectations exceeded.
• Maintaining accurate records and documentation related to orders and returns to streamline operations.
• Assisting with additional tasks within the Parts Department as needed to support overall team success.

What You'll Bring
The ideal candidate for this role will have:

• Previous customer service experience, preferably in a parts, manufacturing, or distribution environment.
• Strong communication skills, both verbal and written, enabling effective interactions with customers and team members.
• Excellent attention to detail and data entry accuracy, ensuring information is recorded correctly.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficiency with Microsoft Office; experience using ERP or order management systems is a plus.

Why Join Us in Long Beach?

• Flexible hours that fit your lifestyle, allowing you to maintain a healthy work-life balance.
• Career growth opportunities within a supportive team culture that values individual development.
• Enjoy competitive pay and great benefits, including affordable health and prescription coverage with no waiting period.
• Upon permanent hire, you'll have access to a 401k/Pension retirement plan to secure your financial future.

Location & Schedule:
This position is on-site in Long Beach, CA, and offers full-time hours.

Ready to Take the Next Step?
If you're ready to start a fulfilling career as a Customer Service Representative in Long Beach, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!


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Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.