Business Ops Analyst

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At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Business Ops Analyst collaborates with senior leadership to deliver sales insights for Treasury Payment Solutions (TPS). This role demands strong analytical, technical, and communication skills, along with adaptability to evolving business needs. Key Responsibilities:

• Provide Sales Insights across all levels of the business

• This role will provide both ad hoc analytics as well as the foundational KPIs needed to manage all facets of Sales.

• Identify positive and negative trends within the performance of the sales organization. Identify the influences behind trends and be able convey the proper narrative to leadership.

• Innovation and Improvement

• Continually search for improvements in output.

• This will require building relationships with key stakeholders to ensure their requirements are fulfilled and valuable insights are provided.

• Continuously seek process improvements.

• Collaborate with systems administration to stay informed about system changes and effectively communicate ever-changing data needs.

• Stay updated with available technology to leverage new methods for providing information.

• To produce meaningful insights, it's crucial to collaborate with other teams across the bank. Establish relationships with finance, product teams, sales support teams, and sales partners to ensure comprehensive data sharing and alignment.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Typically five or more years of related experience

Preferred Skills/Experience

• Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit

• Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders

• Strong understanding of project management and testing methodology and procedures

• Ability to develop test schedules, review testing plans, track test issues and report on test results

• Strong analytical and forecasting skills

• Ability to manage multiple tasks/projects and deadlines simultaneously

• Ability to work as part of a project team

• Effective verbal and written presentation and communication skills

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 - $98,120.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.