Bilingual Support Specialist

Job Description

Job Description

Seeking a temporary Bilingual Support Assistant. The selected candidate for this position will assist families by interpreting/translating documents and/or services offered. Must have excellent data entry, organization and communication skills. Candidates must be friendly-yet-firm, punctual, composed, open-minded, and should possess key relationship-building skills. Candidates must be fluent in both Spanish and English (reading, spoken, written).

 

Responsibilities include, but are not limited to:

• Document collection, filing, proper data organization.
• Provide excellent customer service over the phone and in-person.
• Disseminate verbal/written messages in a clear and concise manner while maintaining confidentiality.
• Provide clients with detailed information related to referral agencies, along with instructions on how to apply to program
• Ask questions for clarification and record detailed notes in application file and in data systems.
• Determine family eligibility according to program requirements.
• Other duties as assigned

Qualifications:

• Previous experience in customer service, administration or other related fields
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Ability to follow oral and written instructions with ability to read, interpret, and present information efficiently and effectively.
• Ability to take initiative, multi-task and work well under pressure in a fast paced environment
• Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc. 
• Must be able to pass intermediate proficiency assessments in Word, Excel, Data Entry
• Must be bilingual- Spanish/English

If you have 2+ years’ experience and you are interested in this position, please submit your resume to View email address on ziprecruiter.com or call to schedule an interview with Shantele Taylor - View phone number on ziprecruiter.com. Walk-ins are welcome at 6506 S Lewis, Suite 115, Tulsa, OK 74136. Operational hours M-F, 8am-5pm. You must bring unexpired government-issued identification document(s). Hope to see you soon!

 

We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. #HotJobs

Company Description

HireCall has been introducing great people to the best companies for over 20 years. When it comes to finding employment for you, we reach for the stars. We treat others the way we want to be treated. At HireCall, nothing tops the satisfaction of pairing the right person with the perfect opportunity at a great company. We look forward to unlocking the power of employment on your behalf!

We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.

Company Description

HireCall has been introducing great people to the best companies for over 20 years. When it comes to finding employment for you, we reach for the stars. We treat others the way we want to be treated. At HireCall, nothing tops the satisfaction of pairing the right person with the perfect opportunity at a great company. We look forward to unlocking the power of employment on your behalf!\r\n\r\nWe are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.