Prepaid Operations Processor 5

Prepaid Operations Processing

The Prepaid Operations Processing role supports reconciliation activities within prepaid financial operations. This position is responsible for reviewing and analyzing daily transaction data across multiple systems to ensure accounts are balanced and discrepancies are identified and resolved. The role includes working with reconciliation and internal systems that track client and card activity, performing manual data processing in Microsoft Excel, and maintaining accurate documentation of reconciliation work. The individual will investigate variances, collaborate with internal teams and issuing banks as needed, and support loss identification and resolution efforts. This role requires consistent use of Excel, attention to detail, and the ability to work independently in a structured, process-driven environment.

Basic Qualifications: High school diploma or equivalent, Four years or more of operations services related work experience

Preferred Skills/Experience: Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements, Proven commitment to high quality customer service, Ability to work well with external and internal customers, Good time management skills to maximize production and execution of tasks in a fast-paced environment, Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide, Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions, Ability to identify, analyze and resolve exceptions through data interpretation, Strong PC skills, Good verbal and written communication skills

Location Expectations: The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days

Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.