General Manager (Retail/Storage) - CA15

Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self‑storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self‑storage properties globally, with a portfolio of 320+ assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including Prime Storage Fund III, the largest self‑storage dedicated fund ever raised. Headquartered in Saratoga Springs, NY, Prime Group employs 700+ professionals and maintains regional offices in Jupiter, FL and Manhattan, NY, along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. Position Overview Deliver excellent customer interactions both in‑person and over the phone to meet tenants' needs. Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations. Manage daily operations, including collections, deposits, and customer calls. Show and rent units by understanding tenant needs and offering the best storage solutions. Actively sell merchandise, upsell insurance, schedule moving trucks, and cross‑sell other facilities. Assist with auction preparations, handling tenant communications with compassion. Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance. Other duties as assigned. 2–4 years of relevant work experience in a fast‑paced, customer‑facing environment, with direct involvement in profit‑and‑loss management (unless recently graduated with a bachelor’s degree). High School diploma or GED required. Excellent interpersonal and communication skills, both in person and over the phone. Ability to work effectively both independently and as part of a team. Must be technically savvy with the ability to learn new applications and Point of Sale systems. Proficiency in Microsoft products such as Outlook is required. Must be physically able to perform routine maintenance duties daily, such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other related duties. Must be able to lift 50 lbs. Possession of a valid driver's license, insurance, and reliable transportation. Availability for travel and flexibility to work at various locations. Bilingual in Spanish required. A healthy work/life balance; most facilities are closed by 6 p.m. and closed on Sundays. Competitive pay and bonus opportunities. Health, dental, life, vision, short‑term and long‑term disability insurance. 401(k) program with a company matching policy. Paid time off and paid holidays. Career advancement opportunities. Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. USD $23.00 – $25.00 /hr. #J-18808-Ljbffr Prime Storage