Assistant General Manager

At Virtelle Hospitality, we are dedicated to providing exceptional guest experiences in vibrant Asheville, NC. We are currently searching for a passionate Assistant General Manager. This position will join our larger Virtelle Hospitality team, have significant opportunities for growth and professional development, and will play a key role in the success of one of our full-service properties, the Holiday Inn Biltmore West.

Position Overview:

As the Assistant General Manager, you will be instrumental in the achievement of success for the Holiday Inn Biltmore West. We are looking for a dedicated professional with a proven track record in hotel management, strong leadership skills, and a commitment to delivering outstanding service. Join us in creating memorable experiences for our guests and contributing to the positive and collaborative culture of the Holiday Inn.

Responsibilities:

• Collaborate with the General Manager and Department Managers to achieve company and hotel goals.
• Oversee all hotel departments, ensuring operational excellence and a commitment to Virtelle's culture.
• Contribute creative approaches to achieving common goals through teamwork.
• Maintain a clean and professional appearance for all department members.
• Represent Virtelle Hospitality professionally in community-related activities.

Additional Responsibilities:

• Drive improvement in guest satisfaction through collaboration with colleagues.
• Provide coaching, feedback, and training to team members.
• Ensure a safe and secure environment in compliance with policies and regulatory requirements.
• Act as manager on duty in the absence of the GM.
• Contribute to accurate employee records through detailed documentation of HR events.
• Assist in recruitment, hiring, coaching, and counseling of hotel team members.
• Work with the General Manager on annual budgeting items.

Qualifications:

• Minimum of 2 years of experience in hotel management.
• Strong leadership, communication, and interpersonal skills.
• Proficient in Microsoft Office and strong computer literacy.
• Previous experience with full-service hotels and related systems preferred but not required.

Compensation & Benefits:
The ideal candidate for this role will be an experienced and passionate hospitality professional. Virtelle Hospitality is seeking the best candidate for the role and thus compensation will be determined commensurate with experience. In addition to the salary offered for this role, Virtelle managed properties offer a competitive benefits package. We value your health and well-being and invest in you.


Virtelle Hospitality contributes significantly to medical plans, keeping healthcare premiums low. Additionally, we offer a $15,000 basic life insurance policy free to you and free access to Mental Health Care through the Employee Assistance Network. Additional benefits available include:

• Dental insurance
• Vision insurance
• Pet insurance
• Ancillary life insurance
• Free parking
• Paid Time Off
• Travel benefits
• Growth potential

This is a unique opportunity to join a growing hotel management group, contribute to the success of an outstanding property, and enjoy the Asheville lifestyle. Mountains, lakes, all the nature, good food, adventures, friendly people... and an employer who genuinely values you as an individual and gives you opportunities to grow and develop.

Apply now and be part of Virtelle Hospitality. Join us in creating memorable experiences while fostering a positive and collaborative work environment. Elevate your career with us! #AshevilleOpportunity #HospitalityExcellence