Architectural Services Coordinator

Description

Job Overview:

This position works closely with the Manager of Architectural Control to facilitate the review of architectural plans and provide general coordination on architectural submissions. Customer service and attention to detail are the primary focus of this position. We are seeking a reliable, honest, hard-working candidate that is able to work in a fast-paced environment. Candidate needs to be a self-starter and willing to go above and beyond. Being a team player is critical for this position and our company.

Your Responsibilities:

• Provides five-star customer service at all times by responding to incoming visitors, telephone calls, email and other correspondence in a timely and courteous manner. Acts as intermediary with owners/residents, vendors and staff to assist in prompt response to questions or problems. Follows company policy by returning all calls and emails within 24 business hours.
• Maintains positive work environment by being responsible for ensuring acknowledgements and successes are visible on white boards and shared spaces within the office.
• Consistently tracks the standard operating procedures for review procedures.
• Utilizes electronic filing systems and Connect to maintain accurate resident records. Responsible for information and document management. Ensures that all records are kept in good order.
• Preparing check requests and owner reimbursements and submitting them to Manager for approval.
• Review new home and modification plans, including but not limited to, review of current governing documents with submitted plans and partnering with Manager on proposals for new rules and/or regulations.
• Work in partnership with community declarants and/or community manager on project specific questions and/or issues.
• Provide support to other team members and committee members

Skills - Qualifications:

• Education/Training: Some college preferred but not required. High school diploma or equivalency required. 1 to 2 to years’ experience in an office environment performing similar tasks preferred (property management and/or architectural review process). 2 years of administrative support (or related field) required.

• Experience/Knowledge/Abilities:

  Proficient in Microsoft Office (including Word, Excel, and PowerPoint). Excellent communication skills. Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadlines. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation :  $23 / hour

Disclaimer:  This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io .

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io ; we will respond in accordance with Local Law 144, within 30 days.
FirstService Residential