Senior Technical Program Manager

Senior HW Technical Program ManagerMicrosoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission.As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.ResponsibilitiesLead a virtual team of functional leads including members from hardware and software engineering, sourcing, supply chain, networking and datacenter operations for documenting a clear Plan-of-Record (POR) for the new product development and leading the project team to meet stated milestonesTechnical Program Management for new Cloud hardware development. Drive the development, planning & execution of a holistic cross functional product development and/or launch strategy. Provides technical leadership and identify technical risks.Collaborate with internal and external technology development partners to form a cohesive development plan.Have an in-depth understanding of the product technical requirements, milestones, deliverables and interdependencies for establishing an accurate and effective project infrastructure. Leverage experience and engineering skills to solve problems, fill gaps and achieve objectives through a cross functional team.Responsible for effective communication and escalation of risks and dependencies while ensuring timely decisions are being made.Hold accountability for team and most or all portions of the work to deliver best in class architecture solutionsConducts risk management efforts in new product introduction, scenario planning and mitigation of risks, recovery from risks.Communicate to and regularly interact with senior management, highlighting risks across functional teams and providing recommendations to support product level decisionsOperate effectively in ambiguity. Apply process where it creates value, and design process where it's needed. Recognize the situations where each approach is most appropriate.Ensure cross functional alignment: generating clarity, tracking towards development milestones and overall readiness for all new Data Center infrastructure development, launch, and deployments.Use program management tools and communication methods to ensure common understanding of program plan of record to stakeholdersQualificationsRequired QualificationsBachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.2+ years of experience managing cross-functional and/or cross-team projects.Preferred Qualifications:7+ years of experience in a leadership role driving technical HW + SW projects from requirements through launch, including managing complex project schedules, removing roadblocks and keeping processes running smoothly.3+ years of experience providing communications and program updates at an executive levelAbility to partner closely with cross-functional teams to define, prioritize, and implement features, infrastructure, processes, and workflows.Ability to create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals. Coach, enable and grow Program Managers within the team and our partners.Can align key stakeholders, and manage projects through milestones to completion on schedule and in budgetAbility to monitor and measure engineering impact and performance results by tracking key performance indicatorsTechnical design, problem solving, debugging and communication skillsDemonstrated experience in shipping high quality products and servicesAbility to deal with ambiguity, assess opportunities and develop principles to prioritize multiple strategic and tactical options, and drive issues to closure with a high bar on qualityProven ability to work and collaborate with a wide range of business stakeholders to achieve results and impactPresentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, etc.)Supplier management experience for ODMs, SIs, and IHVsAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here.This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.