Director of Quality

About Bizzy Cold Brew Coffee:

Bizzy is a fast-growing, innovative cold brew coffee company with a passion for creating high-quality, organic cold brew that delivers on taste and consistency. We believe in our mission: To Energize Bizzy People . Based in the heart of Minneapolis, we are dedicated to sustainability, transparency, and providing our customers with the best coffee experience possible. At Bizzy, we live and work by our core values:

• Wildly Ambitious: Striving for greatness while continuously improving
• Dream Team: Being positive with open and honest collaboration
• Five Star Product: Crafting your work with care for superior quality
• Customer Mindset: Going above and beyond expectations

Position Overview:

As the Director of Quality, you will own the entire quality function at Bizzy. Leading our Compliance, Quality Control, and Sanitation teams to ensure every bottle reflects our commitment to excellence. Reporting to the Cofounder and Chief Brewing Officer, you’ll sit at the head of the quality department, driving quality systems that scale with our growth. This is a hands-on leadership role: you’ll be on the floor as much as in meetings, and you’ll have direct influence on how we build, maintain, and continuously improve the systems behind a Five Star Product.

Key Responsibilities:

• Quality System Ownership: Own and continuously improve Bizzy’s quality management system, including SQF, HACCP, and GFSI compliance.
• Food Safety & Regulatory Compliance: Ensure compliance with FDA, USDA Organic, SQF, and all applicable regulatory requirements. Lead third-party, internal, and supplier audits. Maintain audit-readiness as a standard, not an event.
• Plant & People Safety: Own the facility safety program. Collaborate with Operations and HR to design and implement safety training, protocols, and a safety-first culture that minimizes risk to people and plant.
• Team Leadership (LMA): Lead, manage, and hold accountable the team, embodying the Dream Team mindset through transparent communication, coaching, and development.
• Cross-Functional Collaboration: Partner closely with Marketing, Operations, Supply Chain, and Procurement to embed quality in every step of the process.
• Supplier Quality Management: Set and maintain stringent incoming material quality standards. Lead supplier audits, corrective actions, and qualification processes in partnership with Procurement.
• Continuous Improvement: Identify and execute process improvements in manufacturing, sanitation, and quality control. Use data (RedZone, lab results, audit findings) to drive decisions and measurable outcomes.
• Sanitation Program Oversight: Oversee the master sanitation program, chemical control, and environmental monitoring. Ensure sanitation execution aligns with SQF and food safety requirements.
• Documentation & Reporting: Maintain robust quality documentation systems. Develop KPI dashboards and reporting cadences that give leadership visibility into quality performance, trends, and risks.
• Training & Development: Build and deliver training programs that instill a culture of quality and food safety across the entire organization, not just the quality team.

Qualifications:

Required

• Bachelor’s degree in Food Science, Quality Management, Engineering, or related field
• 8+ years of experience in a quality leadership role in food & beverage manufacturing
• Strong understanding of FDA, USDA, SQF, GFSI and other regulatory standards
• Proven track record of building and improving quality management systems
• Leadership experience with a focus on collaboration and open communication
• Exceptional problem-solving skills and a passion for continuous improvement
• Strong communication and project management skills
• Comfortable on the plant floor

Preferred:

• SQF Practitioner certification
• Experience with RedZone (Compliance Module)
• Background in beverage manufacturing (cold brew, dairy, juice, or similar)
• Experience managing sanitation programs and environmental monitoring
• Familiarity with organic certification and USDA Organic compliance
• A love for coffee is a bonus!

Organization & Location:

• Reports to: Andrew Healy, Chief Brewing Officer
• Direct reports: 3 (Quality Manager, Quality Lead, QC/Sanitation Technician)
• Location: Minneapolis, MN (Corporate HQ & Production Facility)
• Type: Full-time, on-site

Benefits:

• Health, dental, STD and vision coverage
• 401(k) w/ 4% match
• Competitive salary with bonus
• PTO, Sick Days, and Holidays
• Unlimited cold brew coffee

DEI-EEO Statement:

Bizzy Coffee is an inclusive Equal Opportunity Employer. We celebrate diversity and consider all applicants without regard to race, color, ethnicity, religion, national origin, gender, gender identity or expression, sexual orientation, mental or physical disability or veteran status, or any other characteristic protected by law.

Why Bizzy Cold Brew?

At Bizzy, we believe in nurturing both our products and our people. We offer a collaborative culture, a competitive benefits package, and the chance to work in a rapidly growing company where your contributions will make a direct impact. Join us in creating a Five Star Product while upholding our values of Dream Team , Highly Ambitious , and Customer Mindset !

To Apply:

If you’re passionate about quality, continuous improvement, and are ready to energize Bizzy People, we want to hear from you. Apply now to help us deliver greatness in every bottle of Bizzy Cold Brew!