HR & People Operations Manager

Job Description

Job Description

HR & People Operations Manager

Location: National Fleet Management Headquarters – Greensboro, NC
Work Location: On-Site
Schedule: Monday–Friday
Employment Type: Full-Time | Permanent
Compensation: Competitive Pay, Based on Experience

We’re Looking for an HR Leader

National Fleet Management is one of the fastest-growing heavy-duty truck service companies in the Southeast, with operations across multiple states and continued growth ahead.

As we continue to grow, we’re looking for an experienced HR & People Operations Manager to lead the day-to-day HR function and HR team while partnering with senior leadership on HR initiatives, organizational priorities, and continued company growth.

This is a hands-on leadership role.

We need someone who can lead people, strengthen processes, navigate employee relations and compliance, and keep HR operations moving, while also being willing to roll up their sleeves and work alongside the team.

If you bring grit, accountability, attention to detail, sound judgment, and strong follow-through, we want to meet you.

What You’ll Own

As our HR & People Operations Manager, you’ll lead and execute the day-to-day people operations that support our growing organization.

• Lead, coach, and develop the HR team while establishing clear expectations and accountability.
• Oversee the teammate lifecycle from onboarding through offboarding.
• Manage employee relations matters, including workplace concerns, investigations, documentation, corrective action, and manager coaching.
• Support employment compliance across a growing, multi-state organization.
• Ensure employee records, HRIS information, and HR documentation are accurate and maintained.
• Own and continuously improve the onboarding experience for new teammates and managers.
• Support benefits administration, including medical, dental, vision, HRA, HSA/FSA programs, and annual open enrollment.
• Lead recruiting workflows and the recruiting team while remaining willing to personally recruit when business needs require it.
• Partner with leaders on hiring, performance management, teammate development, and employee relations.
• Review and improve HR workflows, processes, documentation, and internal controls.
• Support payroll processing when needed and help ensure HR-related payroll information is accurate and timely.
• Develop and maintain HR policies, procedures, manager resources, and teammate communications.
• Partner directly with the VP of People & Operations on HR initiatives, organizational priorities, and continued company growth.
• Step in where needed to keep the HR function moving and provide a high level of support to our teammates and leaders.

What We’re Looking For

• 5–8 years of progressive Human Resources experience.
• Prior experience supervising and/or leading direct reports.
• Strong working knowledge of employee relations, HR compliance, onboarding, recruiting, benefits, and day-to-day HR operations.
• Experience supporting a multi-location or multi-state workforce is a plus.
• Experience working with an HRIS; ADP Workforce Now experience is a plus.
• Working knowledge of payroll and the ability to support payroll processing when needed.
• Strong written and verbal communication skills.
• Excellent attention to detail, organization, and follow-through.
• Strong problem-solving skills and sound judgment.
• Ability to handle sensitive and confidential matters professionally.
• Ability to prioritize, adapt, and execute in a fast-paced, growing organization.
• Flexibility to travel occasionally to other NFM locations, primarily for recruiting events, job fairs, meetings, or other business needs. Travel is limited and primarily within North Carolina.

Education & Credentials

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or 5–8 years of relevant experience in lieu of a degree.
• MBA preferred for candidates with relevant HR experience.

Our Expectations Are Clear

We have high standards. You will be accountable. You will work hard. You will lead people. And you will have an opportunity to build something.This role is for someone who wants ownership, welcomes accountability, and takes pride in delivering results. You’ll have the opportunity to strengthen processes, develop people, and help shape how our People function supports a growing organization.

The Leader Who Will Succeed Here

We believe leadership means ownership, accountability, and follow-through.

You’ll succeed here if you:

• Take ownership and follow through on commitments.
• Hold yourself and others accountable to high standards.
• Pay attention to the details while keeping the bigger picture in mind.
• Are comfortable having difficult but respectful conversations.
• Don’t wait for someone else to solve a problem—you take initiative and help drive solutions.
• Can lead strategically while remaining willing to execute the day-to-day work when needed.
• Lead by example and are willing to work alongside your team.
• Stay organized and composed when priorities change.
• Look for opportunities to make processes better, faster, and more effective.
• Care about developing people and creating a strong teammate experience.
• Want to grow your career while helping build a growing organization.

Why National Fleet Management?

NFM is growing, and our People function is growing with it.

This position provides the opportunity to work directly with senior leadership, lead an HR team, strengthen HR operations, improve processes, and help build the people infrastructure needed to support our continued growth. We’re looking for someone who wants more than their next HR job.

We’re looking for someone who wants to lead, build, and make an impact.

Compensation & Benefits

We offer competitive pay based on experience along with a comprehensive benefits package designed to support the health, financial well-being, and professional growth of our teammates.

• Health, Dental & Vision Insurance
• HSA, FSA, & Health Reimbursement Arrangement (HRA) 
• 401(k) Profit Sharing Retirement Plan with employer match
• Paid Time Off and Paid Holidays
• Disability Insurance
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Pet Insurance
• Professional development and career advancement opportunities

Follow Our Journey

Want to learn more about our team, culture, and growth? Follow our journey and see what we’re building at National Fleet Management.

Website: nationalfleetmgt.com
Facebook: National Fleet Management
Instagram: @nationalfleetmanagement
TikTok: @national.fleet.man
LinkedIn: National Fleet Management

Come grow with us and see why we’re proud to be part of Team NFM.

Equal Opportunity & Drug-Free Workplace

National Fleet Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

National Fleet Management maintains a drug-free workplace. Employment may be contingent upon successful completion of applicable pre-employment screenings and compliance with company policies.