Maintenance Supervisor

Job Description

Job Description

Maintenance Supervisor - The Point at Merrimack Valley

Location: 75 Pleasant Valley St. Methuen, MA

Salary Range: $70,000-$80,000

Schedule: Monday to Friday from 8:00AM to 4:30PM. The schedule includes on-call coverage, which is shared between three properties, with one week on every six weeks.

$1000 ONE-TIME SIGN ON BONUS

Pantzer is proud to be a 2026 NAA Top Employer Award Winner

At Pantzer, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences.

Primary Responsibilities for the Maintenance Supervisor:

• Overseeing onsite maintenance team
• Working closely with Property Manager and onsite management team
• Providing leadership and guidance to foster a productive team environment and achieve property maintenance goals
• Providing effective training to new maintenance staff members
• Delivering professional, quality services to residents and responding to service requests in a timely manner
• Adhering to all applicable codes and standards and ensuring compliance with all safety protocols.
• Providing effective maintenance management throughout all areas of the property
• Controlling inventory, ordering and delivery of approved supplies and equipment
• Performing various community maintenance services relating to plumbing repair, appliance repair, minor electrical repairs, HVAC troubleshooting and repairs
• Managing apartment turnover process for efficient resident move-ins
• Completing all required inspections
• Establishing effective relationships with vendors and partners to maximize quality of service to residents and meet budgeting objectives
• Managing staffing schedule to ensure 24/7 emergency coverage

The Property - The Point at Merrimack Valley

• Class A Property

• 156 Units

• Built in 2022

• Convenient location close to The Loop

• Dedicated onsite management and maintenance

What We’re Looking for in a Maintenance Supervisor Candidate:

• Must live within 30 minutes of the property
• Valid driver's license required
• Must be able to read and communicate effectively in English, both verbally and in writing
• Great people skills and a desire to provide residents an exceptional residential experience through superior in-person service and quality maintenance management
• Thoughtful leadership skills to foster a supportive and productive onsite team environment
• A minimum of 2 years of leadership experience as a Maintenance Supervisor
• A strong working knowledge of all aspects of multi-family property maintenance
• HVAC experience and certification
• Proven experience managing staff and multiple projects
• Experience with working in various digital platforms including Microsoft Office Suite and various industry-related software platforms
  Vendor negotiation skills and business relationship management skills
• Knowledge of relevant local, state, and federal codes and regulations
• Ability to maintain a “can do” attitude to ensure the property’s success
• Willingness to work weekends/holidays in an emergency situation
• Successful completion of required background and drug screening prior to start of employment

What We Offer:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Health Care and Dependent Care FSA and HSA
• 401(k) with Company Match after 2 months of service
• Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 8 Company Paid Holidays. Additional PTO accrued with tenure
• Paid Parental and Maternity Leave
• Critical Illness, Accident and Hospital Indemnity
• EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance
• Monthly renewal commission and quarterly bonus

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