AV Field Project Manager

Project Manager

Our partner is seeking an experienced Project Manager to oversee the successful planning and execution of luxury residential integration projects.

This is a hybrid role that blends project management, client communication, operational coordination, and strategic planning. While you'll spend time visiting job sites and meeting with clients, much of your success will come from ensuring everything behind the scenes is organized, scheduled, documented, and executed flawlessly.

The ideal candidate doesn't simply react to problemsthey anticipate them. They naturally "see around corners," identifying potential issues before they impact schedules, budgets, or customer satisfaction.

Working closely with the Director of Operations and Installation Coordinator, you'll play a critical role in helping the company scale while maintaining the exceptional customer experience that defines their brand.

Responsibilities:

• Manage multiple residential integration projects from kickoff through completion
• Serve as the primary point of contact for clients throughout the project lifecycle
• Coordinate scheduling, procurement, documentation, and project workflows
• Manage project tasking and documentation using D-Tools Cloud (or future project management platforms)
• Monitor project budgets, labor hours, job costing, and overall profitability
• Ensure materials are ordered accurately and available when needed
• Conduct project walkthroughs with homeowners, builders, designers, and trade partners
• Collaborate closely with the Installation Coordinator to ensure smooth field execution
• Proactively identify project risks and resolve issues before they become costly problems
• Help develop and refine project management processes, workflows, and SOPs
• Drive accountability across projects to ensure schedules, budgets, and customer expectations are consistently met
• Support continuous operational improvement as the company grows

Required Experience:

• 35+ years of project management experience within the custom integration industry
• Strong understanding of luxury residential AV, automation, lighting control, networking, and integrated technology systems
• Experience managing multiple complex projects simultaneously
• Working knowledge of D-Tools Cloud or comparable project management software
• Experience with job costing, scheduling, purchasing, and project documentation

Preferred Technical Knowledge:

• Lutron
• Ketra
• Residential AV
• Home automation platforms
• Networking infrastructure
• Integrated lighting and shading systems

The Ideal Candidate:

• Highly organized and detail-oriented
• Proactive rather than reactive
• An exceptional communicator with clients and internal teams
• Comfortable having difficult conversations when necessary
• Confident enough to speak up while remaining collaborative and respectful
• Analytical with a strong understanding of budgets, labor efficiency, and operational performance
• A natural leader who earns respect rather than demands it
• Someone who enjoys improving systems and helping teams become more efficient

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Company Holidays
• Monthly Training & Togetherness (TNT) events
• Quarterly team outings
• Professional development opportunities
• Long-term career growth

Compensation:

Base Salary: $80,000$90,000 (Based on Experience)

In addition to base salary, this position offers project-based bonus opportunities