Automotive Service Writer - Sales/Customer Service

Join Our Winning Team

Midas is a family-owned automotive repair and tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and help develop your career path.

Turn car trouble into customer trust and get paid like a closer.

You're the first face customers see and the person they trust to tell them what their car actually needs. If you can explain a brake job in plain English, keep a busy counter moving, and close the sale without being pushy this is your shop.

We're Halco Group, a family-owned, multi-unit Midas operation growing fast across Metro Detroit. Our Southfield store is high-volume, which means more cars, more customers, and more commission.

Your pay is competitive base + uncapped commission on the work you write and sell maintenance, repairs, and tires. Our busiest writers at high-volume stores consistently earn in the top half of the range. You control the number.

What you'll do:

• Own the front counter: greet customers, write repair orders, and guide them from estimate to invoice
• Recommend and sell maintenance, repair, and tire work clearly, honestly, confidently
• Translate technician findings into recommendations customers understand and approve
• Coordinate with techs to keep the shop schedule moving and promises kept
• Keep the front desk sharp, organized, and professional

What you bring:

• Experience in automotive service writing, parts counter, or a customer-facing sales role (strongly preferred but we'll train the right closer)
• Basic automotive knowledge and real interest in the industry
• Strong communicator who can juggle phones, walk-ins, and a full schedule board
• Comfortable with point-of-sale systems and digital inspection tools
• Valid driver's license

The schedule, upfront:

This is a 5-day, 4550 hour week including Saturdays. It's a busy store that's why the earning potential is what it is. If that works for you, we'd love to talk.

• $70,000$98,800/year (base + uncapped commission)
• Group health insurance (BCBS) + dental + vision
• 401(k) with company match
• Paid time off + 8 paid holidays
• Employee discounts and team outings
• Clean, modern, high-volume store

We promote from within. Our store managers earn $88,000$161,000/year, and several started right where you would at the counter. Join one of the fastest-growing Midas groups in Michigan and we'll build your career path with you.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.