Director of Revenue Cycle

On-Site in Louisville, KY
Direct Hire

Position Summary


The Revenue Cycle Manager is responsible for overseeing all aspects of the revenue cycle process for multiple healthcare clients, ensuring efficient billing operations, timely reimbursement, compliance with payer regulations, and exceptional client service. This role leads a team of billing, coding, collections, and accounts receivable professionals while driving process improvements, key performance metrics, and client satisfaction.


Key Responsibilities

• Manage end-to-end revenue cycle operations for multiple healthcare provider clients.
• Oversee medical billing, claims submission, payment posting, denial management, and accounts receivable follow-up.
• Monitor revenue cycle performance metrics, including clean claim rate, denial rate, days in A/R, net collection rate, and reimbursement trends.
• Develop and implement strategies to improve cash flow and maximize client revenue.
• Lead, coach, and develop revenue cycle staff, including billing specialists, collectors, and team leads.
• Conduct regular audits to ensure compliance with payer guidelines, HIPAA regulations, and client-specific requirements.
• Collaborate with clients to identify operational challenges and recommend revenue cycle improvements.
• Review aging reports and establish collection priorities to reduce outstanding balances.
• Analyze denial trends and implement corrective action plans to minimize future claim rejections.
• Prepare and present revenue cycle performance reports to clients and executive leadership.
• Partner with coding, compliance, and operational teams to resolve complex billing issues.
• Maintain knowledge of healthcare reimbursement methodologies, including commercial insurance, Medicare, Medicaid, and managed care plans.
• Assist with client onboarding, process documentation, and workflow optimization initiatives.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field preferred.
• 5 years of progressive revenue cycle management experience.
• Experience working for a healthcare provider, physician group, hospital system, or third-party revenue cycle management company.
• Strong knowledge of medical billing, coding, claims processing, collections, and payer reimbursement methodologies.
• Experience managing teams and client relationships.
• Proficiency with EMR/EHR and practice management systems such as Epic, eClinicalWorks, athenaOne, or similar platforms.
• Advanced skills in Microsoft Excel and revenue cycle reporting.
• Strong analytical, problem-solving, and communication skills

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.


EEO Notice


Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.


Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .


Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

Representation Notice


By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice


Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( ). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice


Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.