Patient Access Representative

Patient Access AssistantBe the welcoming face of healthcare. At CentraCare Saint Cloud Hospital our Patient Access Assistants play a vital role in creating an exceptional patient experience. As one of the first people that our patients meet you'll set the tone for their visit by providing compassionate service guiding them through the registration process and ensuring their healthcare journey starts smoothly.If you enjoy helping others thrive in a fast-paced environment and have a talent for delivering outstanding customer service we'd love to meet you.What You'll DoWelcome patients families and visitors with professionalism and empathy.Register and check in patients accurately and efficiently.Gather and verify insurance demographic and financial information needed for billing and patient accounts.Utilize critical thinking and sound judgment to resolve registration and account issues.Communicate effectively with patients providers and care teams to ensure a seamless experience.Maintain accuracy while handling confidential patient information and navigating healthcare systems.ScheduleFull-Time | 64-80 Hours Every Two Weeks8-hour shiftsVarious schedules between 5:00 a.m. and 9:00 p.m.Weekend rotation: Every 4th weekendPay and Benefits (Total Rewards):20.31+ per hour however we pay more for experience.+1.05 per hour on weekends+1.00 per hour shift differential (4-hr min) 3pm to 11pm.Full Pay Spectrum for this position: 20.31 - 30.47 / hourFull-time benefits medical dental PTO retirement employee discounts and more!Tuition reimbursement and college grant programs are available.QualificationsRequiredHigh school diploma or equivalent.Strong customer service and interpersonal skills.Excellent verbal and written communication abilities.Ability to multitask while maintaining attention to detail.PreferredOne to two years of post-secondary education in business administrative support healthcare administration or a related field.Previous experience in patient registration scheduling billing accounts receivable collections or customer service.Prior healthcare experience in a clinic hospital or medical office setting.Why Join UsMake a meaningful impact on patients and families every day.Be part of a respected healthcare organization dedicated to exceptional care.Work in a collaborative supportive team environment.Gain valuable healthcare experience with opportunities for professional growth and advancement.CentraCare has made a commitment to diversity in its workforce. All individuals including but not limited to individuals with disabilities are encouraged to apply. CentraCare is an EEO/AA employer.