Medical Assistant

Job Description

Job Description

Join our dedicated team as a Medical Assistant at various Endeavor clinics, where you will play a vital role in supporting our medical staff and enhancing care to the individuals we serve. Your expertise and compassion will help create a positive and efficient experience, ensuring the highest standards of service in a collaborative and dynamic environment.

Candidates must have an interest in working with a diverse population of adults and children with mental health and/or substance abuse issues. The Medical Assistant provides direct care and behavioral health services. Assists with prescribers, clinical therapist, and telepsychiatry visits, as necessary, and helps coordinate client flow. This person is instrumental in assisting prescribers in clinical and insurance related areas.

What You'll Do

• Provides direct client care, documenting history, taking vital signs, chief complaint, clarification of current medication regimen, allergies, last visit, provider seen and documenting everything in the electronic medical record
• Provides clerical support; answering phones, taking messages, assisting with client forms
• Assists in maintaining accurate electronic health records
• Assists clients and prescribers in preparation for visits
• Responsible for scheduling telepsych program and coordinating with telepsych providers
• Assists in maintaining supply of behavioral health inventory and equipment
• Helps clients to get access to available services
• As needed, will room clients and conduct PHQ9 and GAD7, if appropriate
• Maintains working knowledge of insurance coverage specifications

What We're Looking For:

• High school diploma or equivalent
• Medical Assistant or CNA Certification
• Phlebotomy experience and/or certification preferred
• Previous medical/clinical experience
• Knowledge of medical chart reporting
• Must display excellent judgement, maturity and professionalism at all times
• Must be mission-focused and motivated to help, and possess an excellent attitude
• Excellent communication and customer service skills are required
• Must possess solid interpersonal skills and be an effective team player.
• Clean, valid NYS driver’s license and daily access to a car, etc., is required

Compensation & Benefits

• Salary: $$16.48-$20.60/hour (based on education and experience)
• Medical, dental, and company-paid vision insurance
• Company-paid life insurance, AD&D, and long-term disability
• Optional short-term disability and additional life/AD&D coverage
• 401(k) with employer contribution
• Generous PTO, sick time, and 10 paid holidays
• Employee Assistance Program
• Discounted pet insurance
• Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness

Why Join Endeavor?

You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.