Nurse Navigator, Post-Heart Transplant Program - Full-Time Days
IntelyCare
Nurse Navigator
Be a part of a world-class academic healthcare system, UChicago Medicine, as a Nurse Navigator in Hyde Park. Here, you will work alongside our Post-Heart Transplant Program team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
Under the direction of a faculty sponsor and in collaboration with the program support team, the Nurse Navigator will coordinate the care of patients who have recently undergone a heart transplant. The Nurse Navigator will act as a clinical liaison for patients, across medical services and clinical departments. They will assess clinical, emotional, spiritual, psychosocial, financial, and other patient needs; as well as evaluate and manage patient symptoms before, during, and after treatment.
Essential Job Functions
- Provides care coordination & patient education to patients in the service line.
- Supports discharge planning for the service line.
- Facilitates resolution to patient care gaps and monitors follow up/completion by both proactively reaching out to patients and addressing direct phone calls and messages from patients.
- Acts as liaison for patients, families and their multidisciplinary clinical team.
- Educates/reinforces education with patients and families on disease, treatments, side effects, adverse reactions, and reportable signs/symptoms based on multidisciplinary care plan.
- Clinical documentation review to improve LOS.
- Develops and/or coordinates development of patient education materials, clinical pathways, and quality studies.
- Serves as primary point of contact for patients discharged from the hospital to address questions and patient care needs to prevent readmission or an emergency room visit.
Required Qualifications
- Must be an actively licensed Registered Nurse in the state of Illinois
- Minimum of two years clinical nursing experience with demonstrated clinical competence in patient care, teaching and management of patients.
- Must have general computer skills and be adaptable to changing working situations and work assignments.
- Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians.
Preferred Qualifications
- Certified Nurse in Specialty area or in process.
Position Details
- Job Type/FTE: Full-Time 1.0 FTE
- Shift: Days, 8-hour shifts M-F
- Work Location: Onsite
- Unit/Department: Heart & Vascular Clinic - Hyde Park
- CBA Code: Non-Union
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