Banquet Kitchen Manager - Mandalay Bay
MGM Grand Paradise
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: This role will oversee the maintenance and upkeep of the kitchen facilities, including equipment repair, preventative maintenance, and health inspection protocols. Responsibilities will also encompass the set-up and management of satellite kitchens, ensuring compliance with health regulations and efficient loading/unloading procedures. This position will play a critical role in maintaining high culinary and stewarding standards. The Banquet Manager provides support to the Banquet Chef Team & banquet employees and reports directly to the Banquet exec sous chef team and Banquet Executive Chef. All duties are performed in accordance with company policies and procedures. THE DAY-TO-DAY:
- Oversee the cleanliness, safety, organization, and overall upkeep of all banquet kitchen operations, including Hot, Cold, and Bakery production areas.
- Manage kitchen maintenance programs, including HotSOS requests, equipment repairs, and preventative maintenance schedules
- Coordinate the setup and operation of satellite kitchens while ensuring compliance with health regulations and efficient loading/unloading procedures in partnership with dispatch teams
- Implement and enforce departmental policies, operating procedures, training programs, and company standards
- Oversee banquet refrigeration and freezer programs, ensuring compliance with all established SOPs
- Lead employee engagement efforts through coaching, training, development, and performance management
- Partner with the Banquet Chef team to manage food costs, control expenses, and maximize operational efficiencies
- Ensure proper product rotation utilizing FIFO (First In, First Out) standards
- Monitor and process requisitions accurately and ensure products are stored in designated areas
- Ensure all kitchen equipment is operated safely and maintained in proper working condition
- Maintain appropriate inventory levels and regularly restock kitchen supplies and food products
- Ensure all products are properly labeled, dated, stored, and handled in accordance with sanitation standards
- Read, interpret, and execute recipes while maintaining quality and consistency standards
- Support chefs, cooks, pantry staff, and kitchen helpers in the successful execution of service
- Serve as the acting kitchen leader in the absence of the Banquet Chef
- Develop and manage production schedules and production lists to ensure efficient service execution
- Conduct regular inventories and maintain established par levels
- Communicate effectively with management and service teams to address operational needs and guest requests.
- Oversee hiring, training, coaching, recognition, performance management, and succession planning for assigned team members
- Foster a positive work environment that promotes teamwork, accountability, employee satisfaction, and exceptional guest service
- Health Card, ServSafe certification required
- 2+ Years of prior relevant experience in a related field required
- Previous experience managing employees under a collective bargaining agreement preferred
- Previous experience working in a similar resort setting preferred
- Ability to communicate in Spanish and or Asian Languages preferred
- Previous leadership experience at a multiple-outlet property with large-scale luxury Banquet business preferred
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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