Technical Sales Specialist

Technical Sales Specialist

Are you the kind of Technical Sales Specialist who can take complex scientific concepts and translate them into clear, actionable solutions for clients? Do you enjoy being the bridge between laboratory science and real-world applications, helping customers understand exactly what testing they need and why it matters? Does working in a stable, inbound-focused environment with no cold calling appeal to you? Are you someone who thrives in a consultative, problem-solving environment where every interaction requires critical thinking, strong writing, and the ability to guide decisions? Do you naturally turn client conversations into opportunities, guiding inquiries through quotes, solutions, and ultimately closing business through a trusted advisor approach? If you're ready to combine science, communication, and client impact, start the conversation.

Your Role in Scientific Problem Solving

As a Technical Sales Specialist, you'll act as a trusted advisor to clients across industries, helping them navigate complex analytical testing needs. From materials characterization to analysis, you'll work directly with customers to understand their challenges and recommend the right scientific solutions.

Where You Fit in Our Scientific Mission

* Competitive base salary: $67,000 - $69,000

* Comprehensive benefits package

* Structured onboarding with technical training and lab exposure

* Direct collaboration with scientists, lab teams, and leadership

Translate Science into Solutions:

• Be the primary point of contact for inbound client inquiries via phone, email, and chat
• Ask thoughtful, probing questions understanding client needs and technical challenges
• Recommend appropriate analytical testing services based on scientific requirements
• Prepare pricing, generate quotes, and manage follow-up through completion
• Translate complex technical concepts into clear, client-friendly communication
• Partner with internal lab and operations teams to validate solutions and ensure accuracy
• Maintain ownership of client interactions from initial inquiry through project initiation
• Continuously build knowledge of analytical techniques, applications, and services

Your Opportunity to Work at the Intersection of Science and Client Impact

* Bachelor's degree (science-related preferred) or 2+ years of relevant experience

* Strong writing and communication skills ability to clearly explain complex topics

* Ability to think critically, ask the right questions, and guide client decision-making

* Detail-oriented with strong organizational and multitasking abilities

* Customer-focused mindset with a consultative, problem-solving approach

* Comfortable working cross-functionally with both technical and non-technical teams

* Experience with CRM systems (HubSpot preferred) is a plus

Preferred but not required:

• Background in chemistry, materials science, or analytical testing
• Experience in laboratory environments or technical services