Mission Support Specialist

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Prevention, Office of Field Operations, San Francisco Field Office, Area Port of San Francisco, located in San Francisco, California. Experience: GS-07: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Analyzing and reconciling discrepancies or inconsistencies. Preparing budget, personnel action requests and updating budget spreadsheet. Ensuring compliance with applicable regulations and procedures. Conducting new employee orientation. Analyzing workflow and office procedures. GS-09: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing guidance and technical advice in a variety of mission support functional areas for a Field Office or Port of Entry. Analyzing results and recommending changes including those to current processes and/or long-standing policies to ensure the efficient and effective productivity of the administrative operations in different areas of the organization. Determining the most effective technical approaches to the problem using standard regulations and procedures. Verifying and assessing relevant facts from several sources and examining documentation. Ensuring compliance with applicable regulations and procedures. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: GS-07: Graduate Education. Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR a bachelor's degree with Superior Academic Achievement (SAA) may also substitute for the experience required at the GS-07 level. It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits. Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership. Review Superior Academic Achievement (SAA) to see if you qualify under this provision. Please see for additional information. GS-09: Successful completion of two or more years of full-time graduate education, a Master's (or higher) degree, or an LL.B. or J.D that demonstrates the skills necessary to do the work may substitute for the experience required at the GS-09 grade level. Such education must have been obtained in an accredited college or university. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. You are required to submit proof of your claim. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified, and may be computed by first determining your total qualifying experience as a percentage of the experience required for the grade level; then determining your education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at the GS-9 grade. More information on this qualification standard is located here. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/31/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If y #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)