Crime Victim Advocate, Social Services, Domestic Violence Services

CRIME VICTIM ADVOCATE

KWA Home Care is a non‑profit multicultural social service agency. Role Scope As a Victim of Crime Advocate (VOC Advocate) in Social Services, you will deliver trauma‑informed care and coordinated victim advocacy to survivors and their families across Tacoma, WA. This role exists to ensure timely crisis intervention, culturally responsive case management, and effective navigation of community and justice‑system resources. Key Responsibilities Provide confidential advocacy and ongoing support to clients. Coordinate with civil, criminal justice partners and legal advocacy resources. Assist with Crime Victims Compensation and Victim Impact Statements. Develop individualized safety planning. Link clients to healing centers and community outreach resources. Support volunteer coordination and program operations. Maintain accurate client records, intake/progress/exit documentation, and data entry for monthly/quarterly reporting. Translate English/Spanish advocacy materials as needed. Serve as a backup through cross‑training in other human services functions. Required Qualifications / Skills Bilingual Social Worker capability: speak/read/write English and Spanish preferred. High‑school diploma or equivalent; some college preferred; outreach/advocacy experience preferred. Valid driver’s license, reliable transportation, auto insurance; pass criminal history/reference checks. Strong written communication, confidentiality, organization, and MS Office/Excel skills. Total Rewards Competitive salary: $22.00 per hour (full time). Schedule: Monday–Friday, 8:30 am–5:00 pm. Medical, dental, and vision coverage. Life insurance. Paid time off. 11 paid holidays. 401(k) after 1 year. Daily Practice Each day you will review scheduled client contacts and time‑sensitive documentation, then shift between office‑based support and coordinated community outreach touchpoints. You may move from a quiet, private conversation to a brief leadership network meeting, then back to focused documentation and data entry to keep program metrics current. Throughout the day you’ll balance planned appointments with urgent needs, collaborate with partners involved in legal advocacy, and prepare clear summaries for reporting. When language access is needed, you’ll support English/Spanish advocacy communication by translating short documents to keep services moving. You’ll also reserve time to check in with volunteers, align on service flow with the program manager, and step into cross‑trained coverage when another Social Services team member is out. The pace is steady, and the work requires careful attention to detail and confidentiality. #J-18808-Ljbffr KWA (Korean Women's Association)