Administrative Professional TCOOMMI

This position is located in the BJC, Suite C, and is responsible for administrative and clinical support work including organizing, coordinating, and tracking of services required in the major program area. In their capacity as front desk coordinator, the individual in this position will also assist in facilitating information flow on an interagency and intra-agency basis to maximize service efficiency for consumers. Work involves the application of advanced knowledge and independent judgment in the implementation, application, and monitoring of rules, standards, policies, and compliance with them.

EXAMPLES OF WORK PERFORMED:

• Maintain excellent customer service.
• Organize work requirements with spreadsheets.
• Liaison with case management.
• Conduct timely completion of Financial Assessments and insurance verification as required.
• Assist Eligibility Specialists as needed.
• Assist with coordination and manages scheduling of Tele med services.
• Assist with other duties as required and assigned.
• Coordinate the many functions of the TCOOMMI front desk including oversight of the area, assisting consumers with appointments and maintenance of records.
• Complete all program support tasks as assigned such as vouchering, preparation of purchase orders, travel request, records request, filing paperwork, handling mail, and other general administrative support tasks.

Experience:
Must have experience performing administrative support work. Consideration given to those with experience in working with MH conditions and/or justice involved individuals.
Education:
Graduate from a standard senior high school or GED.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of generally accepted professional office practices.
• The ability to interact with consumers in a professional manner while keeping customer service a priority.
• Must have excellent computer skills and knowledge.
• Ability to communicate effectively both written and oral, face to face, and through phone contacts. 
• Ability to enhance a professional working relationship with community partners as well as Center staff. 
• Must be able to meet the essential requirement of regular dependable attendance. 
• Prefer three (3) years’ administrative experience.
• Must have and maintain a level of general health that permits the performance of the job duties and ability to maintain regular attendance as set forth in Center policies and procedures.
• Must be able to perform skills required by CPR and PMAB certification.
• Physical ability to sit for extended periods, working at a computer, lift up to 30 lbs., some stooping, bending and kneeling required.

Position: 155

Hours: Mon-Fri 8am-5pm

Salary: $15 hourly, $31,200.00 annually