Liability Claims Supervisor

Liability Claims Supervisor The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Liability Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of claims department and of CorVel. This role is available for remote, hybrid, and onsite work arrangements. Essential functions and responsibilities include supervising claims staff in their day-to-day operations, assisting Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring staff compliance with Workers' Compensation laws and mandated regulatory reporting requirements, ensuring optimal team performance through ongoing training, coaching, and regular performance evaluations; recommending merit-based actions (subject to managerial approval), providing technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions, acting as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests, participating in customer claim reviews and presentations, ability to travel overnight and attend meetings if required, and additional duties as assigned. Knowledge and skills required include excellent written and verbal communication skills, ability to assist team members to develop knowledge and understanding of claims practice, effective quantitative, analytical and interpretive skills, strong leadership, management and motivational skills, demonstrated, strong customer service skills, ability to maintain composure under pressure and communicate diplomatically across various channels, computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, strong interpersonal, time management and organizational skills, ability to work both independently and within a team environment, and knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers' Compensation. Education and experience required include Bachelor's degree or a combination of education and related experience, demonstrated public speaking skills, minimum of 5 years' claims handling experience, knowledge of WC required, current license or certification in Workers' Compensation must be maintained throughout employment with CorVel, Self-Insured Certificate preferred, State Certification as an experienced Examiner. Pay range: $73,345 - $113,247. CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #J-18808-Ljbffr