Front of House Staff

Front-of-House Team Member

PASADENA, CA • PART-TIME • HOURLY + TIPS

Pay: $19.50 per hour, plus tips. All tips go to our team.

Reports to: Leah, Owner

Schedule (about 23 hours per week):

• Monday & Tuesday: 10:00 am – 3:30 pm
• Saturday: 11:30 am – 6:30 pm
• Sunday: 11:00 am – 4:00 pm

Availability on all four of these days is required. With the holidays coming and a small but mighty team, the best candidate will also be flexible about picking up extra hours.

BENEFITS

• Paid sick leave: 40 hours per year
• Holiday closures (paid if scheduled): We close on Thanksgiving, the day after Thanksgiving, Christmas Day, and New Year’s Day. If one of these falls on a day you’re scheduled to work, you’ll be paid for it.
• Parking: Street parking is available.

ABOUT THE ROLE

Are you someone who brings both heart and hustle to your workday? At Ferrazzani’s, we’re looking for a dependable, service-driven person to hold down the counter with warmth and consistency.

You’re the person our regulars look forward to seeing: the steady hand who remembers their favorite sandwich, keeps the pasta case pristine, and makes sure every guest leaves with something delicious and a reason to return. You thrive in a place where quality matters, connection is everything, and a little flour dust is just part of the job.

WHAT YOU’LL DO

• Deliver sincere, knowledgeable hospitality to every guest, whether they’re longtime locals or first-timers discovering Ferrazzani’s
• Assemble simple, beautiful sandwiches with care, consistency, and an eye for quality
• Talk about food like it matters, from explaining our fresh and dried pastas to recommending sauces, sides, and how to finish them at home (we will give you the low-down on specifics)
• Keep the deli fridge and dry goods stocked, rotated (FIFO), and clean
• Fulfill online orders quickly and accurately for pickup and local delivery
• Maintain front-of-house systems, including inventory for sauces, sweets, and pantry goods
• Support our daily cleaning routine, including dishes, windows, floors, and end-of-day side work
• Pitch in with light prep and retail packing when needed

YOU MIGHT BE A GREAT FIT IF YOU…

• Bring 1–2+ years of experience in FOH roles: counter service, delis, specialty markets, or casual fine dining
• Have a genuine love of Italian food, from pasta and lasagne to mortadella and pantry items
• Are systems-minded and find satisfaction in keeping things stocked, organized, and ready
• Thrive on routine and reliability, and don’t mind repeating tasks with precision
• Communicate clearly and kindly with your team and your guests
• Have a California Food Handler Card, or are willing to get one within 30 days of hire. We cover the cost and pay you for the training time.
• Preferred: ServSafe certificate and California RBS (Responsible Beverage Service) certificate
• Bonus: You’re familiar with Toast POS

PHYSICAL REQUIREMENTS

• Stand and walk for the full length of a shift
• Lift and carry up to 40 pounds
• Perform food prep, including handling, slicing, and portioning ingredients

Reasonable accommodations are available for qualified individuals with disabilities.

WHAT WE VALUE AT FERRAZZANI’S

• Care over flash. We take pride in small details that make a big impact.
• Warmth and steadiness. Drama isn’t on the menu here, just good food and good people.
• Shared responsibility. We’re a team that notices what needs doing and steps up to help.
• Culinary curiosity. We’re always learning about ingredients, technique, and tradition.

HOW TO APPLY

Want to build something special with us, one sandwich (or rigatoni) at a time?

Email your résumé and a short intro to View email address on click.appcast.io .

Ferrazzani’s Pasta & Market is an equal opportunity employer. We welcome applicants of every race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, and every other status protected by federal, state, or local law.

If you need a reasonable accommodation to apply or to do this job, including for a disability or for religious observance, email View email address on click.appcast.io and we’ll work with you.

We will consider qualified applicants with arrest and conviction records in a manner consistent with the California Fair Chance Act and other applicable laws.