Debt Collections

Benefits: 401(k) Employee discounts Health insurance Paid time off 401(k) matching Bonus based on performance Training & development Vision insurance About the Role: Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial services while making a real impact for our clients. If you thrive in a fast-paced environment and have a knack for negotiation and problem-solving, we want to hear from you! Responsibilities: Contact debtors via phone, email, and written correspondence to recover outstanding balances Negotiate payment arrangements and settlements in accordance with company guidelines Accurately document all collection activity and account updates in the collections management system Review and analyze debtor accounts to determine appropriate collection strategies Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable regulations Meet or exceed individual and team collection targets and performance metrics Handle inbound and outbound calls professionally while maintaining positive debtor relationships Requirements: Prior experience in debt collections, accounts receivable, or a related financial role preferred Working knowledge of FDCPA regulations and collections compliance standards Strong negotiation, communication, and conflict resolution skills Proficiency with collections software and general computer applications Ability to handle high call volumes and manage multiple accounts simultaneously High school diploma or GED required; associate's or bachelor's degree a plus Professional, persistent, and empathetic demeanor when working with debtors About Us: Recovery Solutions Group LLC is a trusted debt recovery firm based in Milford, DE, dedicated to delivering results-driven collection services for our clients. We pride ourselves on maintaining the highest standards of compliance and professionalism in the industry. Our team enjoys a supportive work environment, competitive compensation, and the opportunity to grow within a company that values integrity and performance. The hours are M-F (8-4) What to expect during the interview process: Interviews are conducted in person during normal business hours, typically around 9:00 AM, although we can accommodate other times when needed. You'll complete a quick typing test and meet with one of our managers to talk more about the role and see if it feels like a good fit on both sides. #J-18808-Ljbffr Recovery Solutions Group , LLC