Onsite Endoscopic Specialist

Onsite Endoscopic Specialist

Location: Chattanooga, Tennessee 37405
Job Type: Contract

About the Role:

Reporting to the Region Manager of Onsite Service, the Onsite Endoscopic Specialist (OES) provides hands-on client support for medical devices, including hand instruments and video equipment, at an assigned hospital or surgery center.

This role involves close collaboration with clients’ Sterile Processing Departments and Operating Room teams. OES positions can provide opportunities for internal career advancement into areas such as Sales, Marketing, and Leadership.

Key Responsibilities:

• Provide in-person support to Operating Room, Sterile Processing Department, and Biomedical teams.
• Perform daily maintenance and management of client medical devices.
• Keep instrument sets in excellent working order; manage repair and replacement expenses within budget; conduct preventive maintenance; troubleshoot video and instrument issues in the Operating Room; and document equipment functionality.
• Train and educate Operating Room and supporting department staff on medical devices and related services.
• Identify process-improvement opportunities and design workflows to enhance efficiency and reduce repair costs.
• Tasks may include:
  • Setting up and supporting medical video towers and systems.
  • Inspecting, repairing, troubleshooting, and replacing medical devices.
  • Monitoring, reporting, and facilitating repair and exchange transactions.
  • Transporting, cleaning or sterilizing, and packaging instruments after use.

Requirements:

• Experience with endoscopy or surgical medical devices.
• Experience supporting Operating Rooms (OR) and Sterile Processing Departments (SPD).
• Hands-on expertise with endoscopic instruments and video equipment.
• Proficiency in troubleshooting, repairing, inspecting, and maintaining medical or surgical equipment.
• Knowledge of cleaning, sterilization, and handling of surgical instruments.
• Strong customer-facing and communication skills.
• Ability to train OR/SPD staff on equipment and processes.

Ideal Candidate Profiles:

Candidates may have backgrounds such as Endoscopy Technician, Surgical Equipment Specialist, Biomedical Equipment Technician, Medical Device Field Service Technician, or similar healthcare equipment roles.