Revenue Operations Specialists

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Revenue Operations Specialist Location: Lafayette, LA (Corporate Office)
Schedule: Monday Friday, Onsite
Department: Operations / Finance
Reports To: Revenue Operations Manager

Position Summary

Spartan is seeking a detail-oriented and highly organized Revenue Operations Specialist to join our corporate team in Lafayette, Louisiana. This position plays a critical role in supporting the revenue cycle by ensuring accurate field-ticket processing, invoice generation, purchase-order reconciliation, and customer billing administration. The ideal candidate will thrive in a fast-paced environment, possess strong analytical and communication skills, and coordinate effectively with field operations, customers, and vendors.

This role serves as a key liaison between operations, accounting, and customers to ensure timely and accurate billing, payment processing, and operational support.

Essential Duties and Responsibilities

Revenue & Billing Operations

• Review, verify, and process field tickets for accuracy and completeness.
• Create and submit customer invoices in a timely manner.
• Manage OpenInvoice and customer ticketing systems, ensuring compliance with customer requirements.
• Track invoice status and resolve billing discrepancies.
• Monitor open tickets and coordinate with field personnel to obtain missing documentation.

Purchase Order & Reconciliation Support

• Reconcile purchase orders against field tickets and invoices.
• Verify pricing, quantities, and supporting documentation.
• Investigate and resolve PO discrepancies with customers and operations teams.
• Maintain accurate records of billing and reconciliation activities.

Accounts Receivable Support

• Assist with collections and follow-up on outstanding invoices.
• Work with customers to resolve payment delays and invoice disputes.
• Support month-end revenue reporting and documentation requirements.
• Maintain customer account records and billing files.

Vendor & Customer Coordination

• Communicate with vendors and customers regarding invoice status, documentation requests, and billing issues.
• Coordinate with district operations teams to ensure timely submission of tickets and supporting documents.
• Build strong working relationships with internal and external stakeholders.

Operational & Administrative Support

• Coordinate district travel arrangements and logistics as needed.
• Assist with operational reporting and administrative projects.
• Support special initiatives related to process improvement and revenue optimization.
• Perform other duties as assigned.

Qualifications

Education & Experience

• Associate's degree in Business, Accounting, Finance, or a related field preferred.
• Minimum of 2 years of experience in billing, accounts receivable, operations support, revenue management, or a related role.
• Experience within the oilfield services, industrial services, construction, or energy industry is preferred.
• Experience with OpenInvoice or similar customer invoicing platforms is highly preferred.

Knowledge, Skills & Abilities

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and analytical abilities.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to work collaboratively across departments and with external customers.
• Experience with ERP systems and billing software is a plus.

Why Join Spartan?

At Spartan, we value teamwork, accountability, and operational excellence. This position offers an opportunity to make a direct impact on revenue generation, customer satisfaction, and business performance while working alongside a dedicated team in a growing organization.

Spartan is an Equal Opportunity Employer.