Behavioral Health Supervisor

Job Description

Job Description

Behavioral Health SupervisorWhy Join Wellspring Living?

Wellspring Living is an Atlanta-based Christian, faith-centered nonprofit committed to disrupting the cycle of human trafficking through the pillars of housing, healing, and education. We provide safe housing, trauma-informed care, educational opportunities, and life-changing support that empower survivors to heal, grow, and build thriving, independent futures.

At Wellspring Living, you'll join a mission-driven team that believes every survivor deserves safety, healing, and the opportunity to thrive. We invest in our employees through meaningful work, collaborative leadership, professional growth, and a culture rooted in compassion, excellence, and faith.

If you're ready to lead with purpose, support a strong team, and make a lasting impact in the lives of youth, we'd love to hear from you.

• Position: Behavioral Health Supervisor

• Employment Type: Full-Time; Salaried Exempt

• Department: Receiving Hope Center (RHC)

• Reports To: Assistant Director

• Location: Dallas, GA

• Hours: : 40 hours per week, Wednesday: 12:00 p.m.–4:00 p.m.; Thursday–Saturday: 8:00 a.m.–8:00 p.m.

The Behavioral Health Supervisor provides leadership and oversight for the daily care, supervision, and support of participants at Wellspring Living’s Receiving Hope Center. This position supervises and supports Behavioral Health Specialists, Behavioral Health Technicians, and PRN staff while partnering closely with therapeutic, educational, life skills, and health services teams.

The Supervisor is responsible for helping ensure a safe, structured, trauma-informed, and strength-based environment for participants. This role provides day-to-day staff leadership, coordinates program operations, supports participant stabilization, oversees staff training and compliance, and helps ensure that participant and organizational goals are consistently carried out.

The Behavioral Health Supervisor serves as a role model for both staff and participants, demonstrating healthy boundaries, effective communication, sound judgment, crisis management skills, and a commitment to Wellspring Living’s mission and values.

• Provide daily leadership, support, coaching, and delegation to Behavioral Health Specialists, Behavioral Health Technicians, and PRN staff.

• Manage behavioral health staff schedules within assigned timeframes, including coordinating coverage, approving time-off requests, and assisting with timesheet review and approval.

• Ensure adequate staffing and coverage for program operations and respond to coverage needs and emergencies.

• Maintain on-call availability to address staffing and program coverage emergencies as required.

• Provide direction regarding staff responsibilities, shift expectations, participant supervision, and program procedures.

• Participate as a lead team member in implementing participant service plans, safety plans, behavior plans, and response plans.

• Lead by example through a strength-based, trauma-informed approach with both participants and staff.

• Facilitate monthly staff meetings and communicate important program updates, expectations, and organizational information.

• Serve as a point person for volunteers, visitors, and guests at the Receiving Hope Center.

• Address staff performance, accountability, and operational concerns in partnership with the Assistant Director and appropriate organizational leadership.

• Provide oversight of the daily structure and functioning of the Receiving Hope Center.

• Observe the emotional and behavioral presentation of participants and communicate concerns or changes to the clinical team.

• Observe the physical well-being of participants and communicate concerns to the appropriate Health Services/Health Support Program team.

• Ensure staff consistently follow program policies, procedures, participant expectations, and safety protocols.

• Actively participate in program activities and encourage staff engagement with participants, particularly during volunteer activities and other structured programming.

• Ensure completion of required safety checks and other routine program monitoring.

• Provide support and crisis intervention as needed, following established policies and response protocols.

• Ensure accurate, timely, and detailed daily documentation and electronic health record/database entries.

• Help maintain a safe, clean, organized, and welcoming program environment.

• Provide culturally competent care to participants with histories of trauma and serve all individuals without regard to race, gender, sexuality, ethnicity, religious or spiritual beliefs.

• Coordinate staff participation in required training programs and the Wellspring Living Training Institute.

• Facilitate onboarding and orientation for new Receiving Hope Center staff.

• Coordinate and monitor completion of required staff trainings, certifications, and competencies.

• Maintain accurate training and compliance records.

• Become a certified Mindset Trainer and provide Mindset training to staff as needed.

• Become a certified CPR trainer and provide CPR training to staff as needed.