Patient Access Associate (Full-time; Days) - Lakeside Hospital

Your job is more than a job. Be a welcoming presence for patients and visitors! As a Patient Access Associate, you play a key role in creating a positive experience from the very first interaction. You support patients by assisting with scheduling, registration, and check-in processes while ensuring information is accurate, confidential, and handled with care. Your calm, professional approach helps patients feel informed and supported throughout their visit. You’ll collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful, efficient, and patient-focused environment within the hospital. What You’ll Do: Greet patients and visitors in person and by phone Schedule appointments and manage check-in processes Register patients and verify insurance and demographic information Scan and maintain required documentation Explain financial responsibilities and collect payments when appropriate What You Bring: Strong customer service and communication skills Empathy, professionalism, and attention to detail Ability to work effectively in a fast-paced healthcare environment Minimum Requirement: High School Diploma or GED (or equivalent experience) Make a difference—one patient at a time. WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Lakeside Hospital has a heritage rooted in extraordinary care for women and babies, while evolving to meet the healthcare needs of the whole family. As an essential part of LCMC Health’s incredible community of care, Lakeside Hospital brings a new level of expert care by going the extra mile, treating the whole patient and not just a condition. Learn more about Lakeside Hospital and our expanding access to comprehensive and specialty healthcare services in Metairie Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do. You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together. #J-18808-Ljbffr 100 LCMC Health