Software Engineer III - Cloud Solutions Engineer

Software Engineer

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Software Engineer at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Drive, support, and deliver on a strategy to build broad use of Amazon's utility computing web services (e.g., AWS EC2, AWS S3, AWS RDS, AWS CloudFront, AWS EFS, CloudWatch, EKS)
• Design resilient, secure, and high performing platforms in Public Cloud using JPMC best practices
• Improve reliability, quality, and time-to-market of our suite of software solutions moving to public cloud
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continuously improve
• Provide primary operational support and engineering for the public cloud platform
• Debug and optimize systems and automate routine tasks.
• Collaborate with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
• Drive work streams to ensure Applications meet strict non-functional requirements for Public Cloud on-boarding

Required qualifications, capabilities and skills

• Formal training or certification on software engineering concepts and 3+ years of applied experience
• A strong understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices
• Hands-on experience across the SDLC process – Design and/or Development and/or support
• Deep experience/knowledge designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
• Experience using DevOps tools in a cloud environment, such as Ansible, Artifactory, Docker, GitHub, Jenkins, Kubernetes, Maven, and Sonar Qube
• Experience/Knowledge using monitoring solutions like CloudWatch, Prometheus, Datadog
• Experience/Knowledge of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
• Experience with one or more public cloud platforms like AWS, GCP, Azure
• Experience with one or more automation tools like Terraform, Puppet, Ansible
• Experience with high volume, mission critical applications and their interdependencies with other applications and databases
• Ability to leverage Splunk and Dynatrace to identify and troubleshoot issues

Preferred qualifications, capabilities, and skills

• AWS Solution Architect – Associate certification
• Experience with distributed storage technologies like NFS, HDFS, S3 as well as dynamic resource management frameworks (Mesos, Kubernetes)
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• SRE mindset Culture/Approaches: To run better production systems by creating engineering solutions to operational problems.
• Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
• Ansible and other dev ops tools is added advantage.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.