Study Facilitation Support Executive

Job Description Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary Provide a positive, high-energy experience for all participants Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues Gather quantitative data from study devices and equipment, validating the fidelity of captured data Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects Prepare, troubleshoot, and maintain study device/equipment for data collection efforts Set up and break down study session areas daily Oversee study environment setup and communicate maintenance needs accordingly Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics Manage user study participant correspondence, recruitment, and scheduling Discuss data collection plans, issues and next steps with data consumers Proactively work with data consumers to streamline and improve data collection processes Assist with basic data processing and visualizations Distribute surveys, review, and collect survey responses and other feedback Support additional user study data collection efforts Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary Provide a positive, high-energy experience for all participants Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues Gather quantitative data from study devices and equipment, validating the fidelity of captured data Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects Prepare, troubleshoot, and maintain study device/equipment for data collection efforts Set up and break down study session areas daily Oversee study environment setup and communicate maintenance needs accordingly Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics Manage user study participant correspondence, recruitment, and scheduling Discuss data collection plans, issues and next steps with data consumers Proactively work with data consumers to streamline and improve data collection processes Assist with basic data processing and visualizations Distribute surveys, review, and collect survey responses and other feedback Support additional user study data collection efforts Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days Education & Experience BS in Computer Science or Human-Computer Interaction (or related major) with 2+ years of experience required . Salary Range: $60,000-$70,000 a year #J-18808-Ljbffr Tata Consultancy Services