Seasonal, Operations Technical Specialist

What You’ll Do As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands‑on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to Day Perform basic building maintenance such as replacing light bulbs, removing ceiling tiles, cleaning HVAC vents, conducting minor low‑voltage electrical work, and repairing minor damage. Deliver supplies and materials to and from tax office locations in a timely and organized manner. Support the annual set‑up and closing of seasonal tax offices, including arranging the office layout, installing window clings, electrical lightboxes, open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards. Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst. Maintain an inventory of district resources. Track and control hot‑spare computer equipment in the district. Document hardware problems and their resolution within the ticketing system. Maintain up‑to‑date technical knowledge of the department’s supported products and systems. Participate in all required training relevant to the position and perform other duties as assigned. Education High school diploma or equivalent. Work Experience Knowledge of Outlook and Microsoft Suite applications, including virtual tools. Basic IT knowledge, including demonstrated ability to set up, maintain, and troubleshoot computer hardware. Reliable transportation to travel between office locations as required. Ability to work independently. Capable of lifting 55 pounds. Demonstrated decision‑making, analytical, and problem‑solving skills. Demonstrated organization, prioritization, and project coordination skills. Effective oral, written, and interpersonal communication skills; ability to interact with all levels of associates. Effective time management and multi‑tasking skills. Ability to follow direction. Why Work for Us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value teamwork, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits supporting your health and well‑being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com . Equal Opportunity Employer H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex‑based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is $19.28 – $28.89 per hour. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short‑term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, and the virtual fitness center programs; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. #J-18808-Ljbffr H&R Block