General Manager
Integra Staffing and Search
Job Description General Manager
1. Requirements:
1. Requirements:
- The ability to lead and drive change through CI methods and principles.
- Proven history of developing future leaders and successfully promoting from within.
- Consistent customer and sales focused approach to daily activities.
- Is a steward of building community connections.
- The drive to consistently maintain and/or increase the condition of the facility.
- A track record of controlling expenses and meeting budgetary requirements.
- Is considered a company representative or example of following company guidelines and protocols.
- Thrives to provide the highest quality service and wash experience.
- Is a positive daily influence on others.
- Successful completion of all available training including LEAD.
- Manage and resolve all damage claims according to company guidelines.
- Manage and resolve all customer complaints according to company guidelines.
- Manage and schedule all labor.
- Perform recruiting for the site. Screen, filter, and interview utilizing company systems and protocols.
- Manage and perform all equipment preventive maintenance.
- Manage inventory of critical spare parts and chemistry at the site.
- Manage and stock employee uniform inventory.
- Manage all customer service functions such as membership cancellations and refunds.
- Lead all critical repairs. Utilize the equipment support team efficiently.
- Purchase tools, parts, and supplies as needed.
- Manage any contractors performing work on site.
- Perform local sales and marketing in partnership with corporate teams.
- The GM is the first point of contact for all site inquiries, contracted services, and community outreach.
- Eligible for standard Site Manager quarterly incentive program. Based on Labor control (CPMH), Membership Retention, and Facility audit.
- 1% of total sales, paid monthly (mid- month). 1% of controlled profit, paid monthly (after month end).
Vacancy posted 4 days ago
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