Claims Specialist

Claims SpecialistA global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.Acrisure is seeking a Claims Specialist to support the handling and resolution of multi-state claims, including workers' compensation, indemnity, employer's liability, and subrogation exposures. This role is responsible for investigating claims, coordinating claim activity, maintaining documentation, and supporting timely and compliant claim outcomes.This position is ideal for someone who enjoys problem solving, communication, and working in a fast paced environment where organization and follow through are important. Prior claims or insurance experience is beneficial, but not required. Acrisure is open to training individuals who demonstrate strong communication skills, professionalism, attention to detail, and an interest in building a long-term career within claims and insurance operations.Candidates with backgrounds in customer service, insurance, healthcare, legal support, administration, banking, hospitality, or other client-facing environments are encouraged to apply.Responsibilities:Manage and support a caseload of multi-state claims, including workers' compensation, indemnity, employer's liability, and subrogation exposuresConduct initial claim investigations, including gathering information and communicating with involved partiesCommunicate with injured workers, employers, medical providers, attorneys, and other stakeholders throughout the claims processMaintain accurate and timely documentation within the claims management systemSupport timely delivery of benefits, notices, and claim related communicationsCoordinate return to work activities and follow up with medical providers and employers as neededAssist with litigation management activities and coordination with defense counsel when applicableReview medical and expense documentation for accuracy and claim relevancePrepare claim status updates and participate in claim review discussionsCollaborate with leadership and team members on complex or escalated claimsSupport timely and professional claim resolution strategiesPerform additional duties and projects as assignedRequirements:Previous claims, insurance, customer service, healthcare, legal support, administrative, or related professional experience beneficialWorkers' compensation claims experience beneficial but not requiredInterest in learning claims handling and insurance operationsAbility to manage multiple priorities in a fast paced environmentAttention to detail and ability to maintain accurate documentationProblem-solving and critical-thinking abilitiesClear verbal and written communication skillsAbility to work both independently and collaboratively within a team environmentProficiency with Microsoft Office and ability to learn new systems and softwareLitigation exposure or claims handling experience beneficialEducation and Licenses:High school diploma or equivalent requiredBachelor's degree or additional education beneficialRelevant state licensing beneficial or ability to obtain as requiredPay Details:The base compensation range for this position is $50,000 - $55,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.Why Join Us:At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.Employee BenefitsWe also offer our employees a comprehensive suite of benefits and perks, including:Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.… and so much more!This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting View email address on click.appcast.io candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.Welcome, your new opportunity awaits you.