Remote Multichannel Customer Care Specialist
WM
New York, NY
- Remote job
WM seeks a Customer Service Representative (CSR) to respond to inquiries via phone, email, live chat, or self-service tools. You will resolve billing questions, service changes, cancellations, and proration while handling 60–80 contacts per day in a fast-paced environment. You will promote WM products and services to retain customers, provide clear explanations, and escalate issues when needed. Bilingual in Spanish is a plus; training lasts seven weeks with 8:00 AM–4:30 PM PST hours. #J-18808-Ljbffr WM
Vacancy posted 3 days ago
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