Senior Operations Specialist

About this Role

Wells Fargo is seeking a Senior Operations Processor to join the Cash Management Operations Group within the Wholesale Lending Operations Division. This role supports multiple teams as a subject matter expert by collaborating with partners, sharing guidance, resolving complex operational issues, and helping drive consistent, accurate, and risk-aware execution. Learn more about career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Serve as a subject matter expert and team support resource for complex operational processes across multiple teams.
• Provide guidance, peer coaching, and procedural support to help team members understand processes, resolve issues, and complete work accurately.
• Collaborate with group managers, peers, and cross-functional partners to support shared priorities, align work across teams, and implement data-driven strategies that support group and company goals.
• Perform complex analysis to identify trends, support team-level initiatives, and provide insights that help multiple teams execute business strategies effectively.
• Apply broad technical and business knowledge to anticipate emerging issues, connect impacts across teams, and support timely resolution.
• Recommend process improvements, team support strategies, and business direction that promote consistency, quality, and operational alignment.
• Manage or participate in large cross-group projects that require coordination, communication, and follow-through across multiple teams.
• Make decisions on matters with some financial impact and risk.
• Collaborate and consult with peers, colleagues, managers, and partner teams to resolve issues, share knowledge, strengthen working relationships, and achieve common operational goals.

Required Qualifications

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• 2+ years of accounting, accounts receivable, or accounts payable experience.
• Experience with lease and loan processing systems. Includes InfoLease, Lucus, and AIMS
• Experience serving as a subject matter expert, providing work direction, peer coaching, training, or process guidance to support team performance.
• Demonstrated leadership skills, including supporting team members, influencing without direct authority, building trust, supporting change, and helping others prioritize work.
• Strong problem-solving, analytical, research, and process improvement skills.
• Strong attention to detail, quality, risk awareness, customer service, and communication skills.
• Intermediate Microsoft Excel skills, including formulas, functions, and pivot tables.

Posting Locations

• Chandler, Arizona — 2700 S. Price Road, Chandler, AZ 85286

Job Expectations

• Ability to work additional hours as needed.
• Ability to work a hybrid schedule of 3-days in office/2-days from home, Monday through Friday, between the hours of 7am - 6pm CST with morning start times
• Ability to adhere to RASP requirements

Additional Information

• Preferred locations are listed above; other locations will not be considered
• This is a hybrid position requiring the selected candidate to work on-site/in-office three days per week, including Wednesdays
• Relocation assistance is not available for this position
• The job posting may close early due to application volume

This position is not eligible for visa sponsorship.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.