Salesforce Technical Architect

Job details


Job Role


Package Consultant 3


Career Role


Principal Consultant - US


Work Location


Addison, TX, Alpharetta, GA, Charlotte, NC, Penningtion, NJ


State / Region / Province


Georgia, New Jersey, North Carolina, Texas


Country


USA


Domain


Delivery


Interest Group


Infosys Limited


Company


ITL USA


Requisition ID


148326BR


Technical Skills 1


Technology|CRM|SFDC Agentforce


Technical Skills 2


Technology|CRM|SFDC Lightning


Technical Skills 3


Domain|Capital Markets|Wealth Management


Salary min


114498


Salary max


148848

Overview


The Salesforce organization is dedicated to empowering enterprises with innovative CRM, cloud-native solutions, Agentic AI and industry clouds that drive digital transformation and operational excellence. We specialize in leveraging the Salesforce platform-along with advanced automation, AI-driven insights, and ecosystem integrations-to build scalable, secure, and customer-centric environments. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in an increasingly connected world.
Join us to be part of a pioneering team at the forefront of CRM, Industry clouds, Agentic AI, Data Cloud innovation , and business value delivery. You'll have the opportunity to work with cutting-edge Salesforce technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of customer engagement. We are committed to fostering a culture of continuous learning and professional development, ensuring that our team members thrive in a dynamic and supportive environment. If you're passionate about Salesforce, cloud, AI, and delivering business value-and eager to make a meaningful impact-the Salesforce organization is the perfect place for you to grow and excel.



In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:


Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer

Your contribution to the team:


Expertise in ERP systems, architecture, and advanced customization techniques
Ability to design complex integration solutions and guide large-scale data migrations
Proactive problem-solving to streamline complex requirements
A strategic mindset to align technical solutions with business goals and market trends.
Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
Sector specific expertise for high quality project delivery

Required Skill and Experience


Hands of design and coding experience in Agentforce
Hands of design and coding experience in Lightning


Preferred Skill and Experience


Banking and Wealth management experience in nice to have


Additional Required Qualifications


• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.


Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.



EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.