Hotel Front Desk Agent

Job Description Job Description We are looking for a friendly, organized, and professional Front Desk Agent to join our hotel team for the morning shift. The ideal candidate will provide excellent guest service, handle front desk operations efficiently, and help create a welcoming experience for all guests. Job Title Hotel Front Desk Agent Morning Shift Schedule Morning Shift: 7:00 AM 3:00 PM Includes weekends and holidays as needed. Responsibilities Greet and welcome guests with a positive attitude Check guests in and out quickly and accurately Answer phone calls and respond to guest questions Manage reservations and room assignments Process payments and maintain guest records Communicate with housekeeping and maintenance teams Handle guest concerns professionally and efficiently Provide information about hotel amenities and local attractions Keep the front desk and lobby area clean and organized Requirements High school diploma or equivalent Previous hotel or customer service experience preferred Strong communication and customer service skills Basic computer knowledge and ability to learn hotel software Professional appearance and dependable attendance Ability to multitask in a fast-paced environment Skills Customer service Communication Organization Problem-solving Attention to detail Teamwork Benefits Competitive hourly pay Employee discounts Paid training Flexible scheduling Opportunities for advancement Pay Hourly pay based on experience. Fnmm Llc