Temp Infrastructure Technician

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy. Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management. The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region. Job Summary The Infrastructure Technician is an entry-level IT professional responsible for supporting the physical and operational components of the organization’s network and telecommunications infrastructure. This role focuses on hands-on deployment, maintenance, and lifecycle management of networking and infrastructure equipment across all sites. This role is primarily field and infrastructure focused, supporting the installation, replacement, organization, and basic configuration of network and telecom systems. The Infrastructure Technician will assist with infrastructure lifecycle management activities to ensure site-level network environments meet organizational standards for performance, reliability, and cleanliness. The Infrastructure Technician performs tasks at the direction of the Manager of Telecommunications. This position works in a highly collaborative, fast-paced environment with Network Operations Center (NOC), Telecom, IT Technical Support, and Project Management teams to support the continued growth of the organization and ensure reliability, availability, and organization-wide standardization of infrastructure systems. Job Description Job Roles Rack, stack, label, and organize network and infrastructure equipment including switches, routers, patch panels, power distribution units, and telecom hardware Perform physical installation and replacement of networking equipment as part of infrastructure lifecycle refresh initiatives Conduct cable management and cleanup activities to improve organization, airflow, and maintainability of network closets and data rooms Assist with site buildouts, expansions, and infrastructure standardization efforts across all locations Perform basic hardware swaps, patching, and connectivity validation Execute minor configuration changes on networking and telecom devices under the direction of NOC Engineers and Telecom Technicians Assist NOC Engineers, Telecom Technicians, and IT Technical Support Technicians in troubleshooting network connectivity issues at the physical and access layers Validate device connectivity, power, and environmental readiness during deployments Document infrastructure layout, cable runs, and equipment inventory updates Follow established processes for change management, asset tracking, and infrastructure standards Coordinate with NOC, Telecom, and IT Support teams to support incident response and remediation activities Maintain clean, secure, and properly organized network closets and infrastructure spaces Perform other duties as assigned Education/Certifications/Licenses/Registrations High school diploma or equivalent required Entry-level certifications (CompTIA A+ or equivalent) preferred but not required Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Mileage and other reimbursement governed by policy. Experience/Specialized skills 0–2 years of IT, telecom, or related technical experience preferred Basic knowledge of networking concepts (IP addressing, cabling types, switching fundamentals) Familiarity with structured cabling standards (copper/fiber) preferred Ability to follow technical instructions and documented procedures Strong attention to detail and organizational skills Ability to work hands-on with hardware in field environments Willingness to learn and grow within IT infrastructure and networking disciplines Basic troubleshooting and problem-solving skills Effective communication and teamwork skills We are excited to share that the salary range for this position is: 21.00 - 22.2525 Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net) FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. About Us Founded in 1970, Family Health Centers of San Diego is dedicated to providing caring, affordable, high-quality health care and support services to all people, with a special commitment to the uninsured, low-income and medically underserved. We are the largest community clinic provider of health care to the uninsured in Southern California and one of the top 10 largest community clinic organizations in the country. Anti-Discrimination Statement Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation and gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault, or stalking.