Executive Director, Platform Engineering- Health Care Delivery

Position Summary The Executive Director of Platform Engineering is the senior-most leader responsible for the strategy, execution, and organizational health of the Platform Engineering function within CVS Health’s Healthcare Delivery (HCD) portfolio. This role leads a capability-centered organization spanning four teams: Data & Performance, Development Enablement & Acceleration, Infrastructure Enablement, and Observability & Reliability, as well as a Distinguished Engineer and Principal Engineer cohort that serves as the technical backbone of the org. This executive is accountable for the reliability, security, cost‑efficiency, and developer experience of a complex, multi‑cloud environment (AWS, Azure, GCP) supporting Signify Health, Oak Street Health, and RubiconMD. The role carries direct ownership of the platform engineering budget, strategic vendor relationships, and the technical roadmap across all capability areas, including automation and AI‑enabled delivery, in a HIPAA‑regulated environment with enterprise-level visibility into CVS Health. It is a player‑coach role: you set the vision, remove organizational obstacles, and partner with senior engineering and product leadership across the portfolio. The org is actively consolidating multiple infrastructure functions into a unified software engineering capability center, and this leader will drive that transition. Your Role Strategy & Architecture Define and own a multi‑year platform strategy aligned to HCD’s engineering, product, and business objectives across all three brands. Represent HCD Platform Engineering in enterprise‑wide architecture and governance forums, including strategic partnerships with CVS enterprise teams, and contribute at the senior leadership team level to portfolio‑wide decisions on technology adoption, architecture, and investment. Drive pragmatic adoption of AI‑assisted development tooling and agentic infrastructure workflows across the HCD portfolio. Build the foundational enablement layer, including environmental context, policy grounding, and secure guardrails, that allows engineering teams to operate agentic workflows safely and correctly in a regulated, multi‑cloud environment. People & Organization Lead, develop, and retain a multi‑layer organization of people leaders and senior technical contributors. Foster a culture of technical excellence, psychological safety, and pragmatic delivery, where teams are empowered to make decisions and accountable for outcomes. Own workforce planning, headcount, and org design; coach leaders across both people management and technical tracks and model leadership grounded in technical credibility and organizational empathy. Execution & Delivery Own the platform engineering roadmap: prioritization, sequencing, and delivery quality across all capability teams. Champion automation across platform operations, from infrastructure provisioning and pipeline execution to self‑service developer workflows, reducing toil and accelerating delivery. Establish and enforce operational standards, including SLOs, incident management, on‑call health, and blameless post‑mortems. Own the platform engineering budget, including headcount, tooling, and cloud cost accountability, and drive FinOps discipline in partnership with Finance. Manage strategic vendor relationships, including contract negotiations, performance accountability, and build‑vs‑buy decisions. Oversee the security and compliance posture of all platform infrastructure in alignment with HIPAA, enterprise security policies, and CVS‑level regulatory requirements. Collaboration & Influence Serve as the primary platform engineering interface to senior Engineering, Product, Security, Finance, and vendor stakeholders across HCD. Partner with the Distinguished Engineer and Principal Engineers to keep technical strategy grounded in both long‑term vision and near‑term pragmatism. Translate platform capabilities and roadmap into clear business value narratives for executive and non‑technical audiences. Drive cross‑team alignment on developer experience standards across a multi‑brand portfolio. Required Qualifications 12+ years in cloud infrastructure, platform engineering, or a related field; 5+ years leading multi‑team engineering organizations. Experience leading software engineering teams, or evolving an infrastructure org toward a software engineering model. Proven experience managing managers and senior ICs across a capability‑centered or platform‑oriented org. Deep familiarity with multi‑cloud environments (AWS, Azure, GCP), Kubernetes, and Infrastructure as Code (Terraform). Hands‑on familiarity with modern CI/CD ecosystems, developer portals (e.g., Backstage), observability tooling (e.g., Grafana, New Relic), and experience driving adoption of AI‑assisted tooling and automation across engineering organizations. Background in a regulated industry (healthcare preferred; finance or equivalent acceptable), with working knowledge of HIPAA compliance. Direct experience owning an engineering budget, including headcount, tooling, and cloud spend, with demonstrated FinOps discipline at scale. Experience managing external vendors: contract negotiations, performance management, and strategic sourcing decisions. Strong communication and stakeholder management skills, with the ability to influence across engineering, product, security, finance, and enterprise leadership. A product mindset and pragmatic by default: you build platforms your internal customers want to use, you cut scope not corners, and you know the difference. Education Bachelor’s degree in Computer Science or any related field. Pay Range The typical pay range for this role is: $175,100.00 – $334,750.00. The pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Benefits We offer a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. The full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr