Dallas Technician - Warehouse Operations & Synchronization Shift Leader

Warehouse Operations & Synchronization Shift Leaders

Procter & Gamble (P&G) is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges.

We are currently looking for experienced Warehouse Operations & Synchronization Shift Leaders to join our warehouse distribution and customer fulfillment center team in Wilmer, TX located 20 miles south of Dallas, TX.

If you would like to be a part of our team, then we want you to apply!

What Will You Do?

The P&G Dallas Fulfillment Center Warehouse Operations & Synchronization Shift Leaders provides shift leadership and has end-to-end responsibility for their shift across all onsite technologies and WMS platforms (WMS: PrIME & SAP; Technology: Autonomous Guided Vehicles (AGVs), Automated Layer Picking System (ALPS)). This individual will provide directions to all departments and is the final decision maker for the prioritization of resources on the shift. This individual needs to have a partnering mentality and be internally motivated to develop and leverage the strengths of their shift to deliver benchmark service and cost results in site flow, productivity and Load on Time (LOT). This individual is an outspoken champion of continuous improvement and drives to deliver best in class results through disciplined Daily Direction Setting (DDS) Action Planning and application of Loss Elimination (LE) tools. This individual will also need to be able to partner and provide direction to our external business partner's leadership.

• Length of Assignment: 3-5 years
• Work Schedule: 12-Hour Shifts, includes overnight and weekend shifts for most employees.

Responsibilities and Scope of Role:

• Role Model Leadership & Inclusion
• Lead, coach, develop, and actively support the Sync team.
• Exemplifies the High Performing Organization (HPO) principles, encourages demonstration of P&G's Purpose, Values, & Principles (PVPs).
• Partners with Team Leaders from all departments to maintain a cohesive, responsive, flexible, and synchronized organization that prioritizes LOT over individual department results.
• Holds team leaders and external business partners accountable, identifies and coaches on performance gaps, manages interpersonal issues between personnel, and upholds all Site policies and guidelines.
• Is able to make difficult data-based decisions.
• Inform leadership of significant site outages/events on nights and weekends.

Delivering Business Results:

• Enables delivery of Zero (0) Total Incident Rate (TIR) and Zero (0) Quality Incidents.
• Leads the 4-hour site Team Leader Connects, which will focus on balancing resources (including External Business Partners) across the site to deliver Benchmark LOT and site KPI (Productivity, Stops, Inventory, etc.) results.
• Shift exchange DDS for their team, focusing on supporting the business and driving out losses through the management of clearly defined shift action plans & process health checks.
• Operates with a continuous-improvement mindset and demonstrates a solution-focused spirit.
• Leads and supports the development of Loss Elimination plans.
• Leads Shift Recon and LOT gap meetings.
• Leads delivery for Sync related projects.
• Actively communicates issues, performance gaps, and help requests throughout the shift and to the Supply Chain (SNO) Sync department manager.

Desired Skills & Qualities:

• Able to set a gold standard example of P&G citizenship, professionalism and operating with integrity.
• Reliable and eager to learn new systems and technology at a quick pace
• Encourages positive conflict resolution and demonstrates positive response to constructive feedback.
• Has the ability to hold others accountable, coach others, and provide effective feedback, including with external business partners.
• Sense of urgency and bias for action to deliver expected results
• Has a can-do attitude and calm demeanor when faced with uncertain challenges.
• Obsession with Continuous Improvement. Is not satisfied with the status quo, is self-directed, internally motivated and a hungry learner.
• Successfully manages multiple priorities, can operate under pressure, can internally assess risk and knows when to ask for help
• Places a high emphasis on partnership and personal development and strives to be known as an expert.
• Ability to work independently and collaborate with multi-functional teams, both internal and external to the site
• Demonstrates the ability to build an inclusive culture and celebrate diversity.
• Demonstrated analytical skills and intermediate proficiency with Microsoft Office.
• Basic to intermediate knowledge of PrIME and SAP Warehouse Management Systems (WMS) preferred.
• Display strong technical, interpersonal, and analytical/troubleshooting skills
• Flow to the work mentality and hungry learner
• Willing to work any shift, weekends, and holidays.

Acquired Skills:

• This individual will need to develop mastery level of all WMS applications.
• Extensive experience and manager coaching in Desired Skill / Qualities areas above.
• Leading multiple teams to deliver outstanding results.
• Effective coaching of others and positive conflict resolution.
• Strengthened Microsoft Office and data analysis skills.
• Strengthened Warehouse Flow and Synchronization skills.

We Offer You:

• Very competitive pay
• Job stability and full-time employment
• Promote from within – possible future opportunities for advancement
• Safe and clean work environment
• Full benefit packages on Day 1 including paid holidays; paid vacation; life, medical, dental and disability insurance; retirement benefits (company-paid profit-sharing plan + 401K savings plan); health & wellness programs.
• Employment with a global company that improves the lives of billions of consumers and provides trusted brands that people count on to take care of themselves and their families
• A respectful work environment
• The chance to influence the handling and quality of our products
• Challenging work and continuous learning
• Mentorship, coaching, training, and guidance

Physical Requirements:

• Lift, lower and carry objects up to 50 lbs.
• Push & pull objects up to 50 lbs.
• The ability to work at heights & climb stairs/ladders/platforms, etc., on and around equipment
• Stand, sit, and /or walk for long periods of time. Surface: Concrete, gravel, asphalt (uneven surfaces), and equipment.
• The ability to use basic hand tools such as wrenches, screwdrivers, pliers, hammers, etc.
• Twist bend at the knees, stoop, kneel, squat, crawl, and reach
• The ability to meet the requirements of safe operation and personal safety, including wearing hearing protection, eye protection, and foot protection, and the ability to respond appropriately to various visual and audible alarms and signals for equipment startup, evacuation, fire, etc.
• Operate a computer keyboard to input and access data, and phone as well as scanners and electronic interfaces.
• Efficiently operate high speed-equipment
• The ability to enter and work in enclosed areas.
• The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt.

Qualifications:

• 18 years of age or older
• Have a minimum of a high school diploma, GED or equivalent education
• Able to wear required safety personal protective equipment (eye protection, ear protection, safety shoes)
• Be willing to work rotating shifts

Work Schedule:

• Work schedule depends on the role and could include some combination of day shift and night shift schedules to support