Appointment Setter / Call Center Representative
$40kMATRIX BASEMENT FINISHING
Job Description
Job Description
Description:
Appointment Setter / Call Center Representative
Matrix Basement Finishing
Arlington Heights, IL (On-site)
$40,000 Base + Commission | Top Earners $70K–$80K+
Matrix Basement Finishing is a fast-growing home remodeling company specializing exclusively in basement finishing and remodeling. Our call center is the front line of our business—and we’re looking for motivated, tech-savvy appointment setters who thrive in a structured, performance-driven environment.
If you’ve worked in a call center, inside sales, appointment setting, or outbound dialing role and enjoy hitting goals, following proven systems, and earning commission on top of a solid base—this role is built for you.
What You’ll Do- Make high-volume outbound calls to homeowners who have expressed interest in basement remodeling
- Qualify prospects using a clear script and criteria
- Schedule in-home consultations for our design and sales team
- Accurately document calls, outcomes, and notes in our CRM
- Follow daily call, appointment, and quality benchmarks
- Maintain focus and consistency in a fast-paced, repetitive workflow
- $40,000 base salary
- Commission and performance incentives
- Realistic total earnings of $55K–$65K
- Top performers can earn up to $80,000+ annually
Your income is directly tied to your consistency and results—this is not capped commission.
Why Matrix Basement Finishing- Established, growing company with a strong reputation
- Clear systems, scripts, and expectations—no guesswork
- Supportive leadership and coaching
- High demand service with motivated homeowners
- Opportunity to grow within the call center or into other roles
- On-site call center role
- Structured schedule
- Team-oriented, performance-driven environment
#LPMatrix
Requirements:What We’re Looking For
- Experience in a call center, appointment setting, or inside sales environment (preferred)
- Comfortable working at pace in a repetitive, process-driven role
- Tech-savvy: confident using CRM systems, dialers, and multiple screens
- Highly organized and systematic in your approach
- Strong verbal communication and professional phone presence
- Coachable mindset with a desire to improve performance and earnings
- Reliable, punctual, and able to stay focused throughout the workday
Vacancy posted 3 days ago
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