Program Manager

Overview About Cretex Medical Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry. Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assembly. Learn more at Position Summary: The NPI Program Manager is responsible for facilitating all aspects of the engineering projects for assigned customers from the early prototyping stage all the way into production. This position acts as the customer advocate and leads customer programs that ensures compliance to customer, industry, and company requirements and standards. This is an indirect leadership role with no direct reports. Responsibilities Manage customer projects to develop and meet requirements, scope, schedule, budget, and quality expectations Build and maintain positive working relationships with internal and external customers that encourages two-way communication Create a sense of urgency and leads customer programs through the organization in a timely manner Facilitate identification of risks to programs during both the Proposal/Quote phase as well as the Program realization phase Work with internal and external customers to put in place risk mitigation strategies and parallel paths as necessary Understand manufacturing capabilities and capacity of the organization Achieve a high-level understanding of manufacturing and engineering processes that relate to the medical device industry Facilitate quotations and proposals for company products and services in a timely fashion that put the business in a position to win new programs Work closely with the manufacturing engineers, quality engineers and operations teams to ensure gross margin targets are maintained or exceeded Lead discussions with customers and internal teams on designs, troubleshooting and finding cost effective solutions Maintain and update project timeliness Manage/facilitate the transfer to production with internal NPD/NPI teams Proactively communicate with customers on a routine basis and provide project plans, timelines, and milestones that meet their expectations Work closely with Engineering, Operations/Production, Supply Chain, Scheduling, and Quality to meet or beat customer delivery dates and On-Time-Delivery (OTD) performance Work with Quality to facilitate customer required audits Supports S&OP planning for assigned programs and customers Qualifications Associate degree in related field 6+ years of experience in medical device assembly design or manufacturing as a project or engineering leader Extensive experience with medical device contract manufacturing Experience managing numerous projects simultaneously using appropriate software tools (i.e. Excel or Microsoft Project) and professionally communicating project status to customers Knowledge of ISO 13485, and FDA regulations Proven interpersonal and leadership skills to manage cross-functional teams with accountability to program timelines Demonstrated ability to consistently achieve short and long-term business results Facilitate root cause analysis discussions with team members to support the identification of underlying issues and promote collaborative problem-solving Knowledge and experience with Lean Manufacturing preferred Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher) Clear and effective verbal and written communication skills Strong attention to detail Ability to work in a manufacturing environment Program Manager Preferred Requirements: Bachelor’s Degree in Engineering PMP Certification What is it like to work at Cretex Medical? We recognize the contribution of every individual and promote growth, safety and security for all our employees. Cretex Medical values performance and pays competitive wages along with a rich benefit package. We offer a positive work environment with a focus on continuous improvement. Here are some of things that employees have said about working for Cretex Medical: “The culture at Cretex is collaborative. Everyone here is willing to help you whether it is a director, a machinist, or your boss. Everyone is always willing to help you figure out a project and get it done right.” “I would tell potential interns that Cretex is a great company to work for. It has set a high bar for corporate culture as well as the quality of work you can do. I would definitely recommend it.” “I learned that I really like the medical device industry. The importance and the gravity of what we do here is felt by the employees. You can have that passion in your work because you know what you are striving for is to save lives.” We encourage you to explore the many opportunities Cretex Medical can offer you as a valued team member. Pay Range USD $100,900.00 - USD $151,300.00 /Yr. Pay Range Details This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range . Company Benefits All Employees Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees. 20+hours Cretex’s medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 30+ hours Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. (Some benefits are subject to eligibility criteria.) Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit #J-18808-Ljbffr