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Customer Service Representative - State Farm Agent Team Member

Selene Eagan-Tingle - State Farm Agent

Mandeville, LA

Job Description

Job Description

Benefits:

  • License Reimbursement
  • SIMPLE Retirement Plan
  • Competitive salary
  • Paid time off
  • Training & development
Are you outgoing, customer-focused, and enjoy helping people? If so, a career with a State Farm independent contractor agent may be a great fit. State Farm agents market State Farm insurance and financial services products.

About the Role
We’re looking for a dependable, organized professional who takes ownership, communicates well, and brings a positive, solutions-focused attitude to work each day.
As a Customer Service Representative , you’ll help customers, manage daily service needs, and work with the team to keep things running smoothly.


What You’ll Do
  • Assist customers with questions, concerns, and service needs
  • Manage priorities and follow through on commitments
  • Communicate clearly and professionally
  • Take ownership of issues and work toward solutions
  • Maintain accurate records and documentation
  • Handle challenging situations with patience and composure
  • Adapt to changing priorities and know when to ask for help or escalate an issue
What We’re Looking For
You’ll thrive on our team if you are:
Organized & Accountable – You follow through and take ownership.
Professionally Mature – You handle feedback, challenges, and change well.
Emotionally Intelligent – You’re self-aware, respectful, and work well with others.
Positive & Solutions-Oriented – You focus on solutions and moving forward.
A Clear Communicator – You listen, ask questions, and communicate confidently.
Proactive – You see what needs to be done and take initiative.

We value people who are dependable, coachable, motivated, and team-oriented.

Qualifications
  • Property & Casualty and Life/Health/Accident insurance licenses, or the willingness and ability to obtain them
  • Strong organization and time-management skills
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities and work independently
  • Good judgment and professionalism when working with customers and coworkers

Apply
Vacancy posted a month ago
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