Customer Service Specialist

Medical AssistantA professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physicianJob Requirement:Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatmentsCorrectly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.Administer medication as directed by and under the direct supervision of licensed physicianObserve and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider.Administer basic first aid.Participates in performance improvement projects.Participates as an active care team member in the coordination of patient care.Provides a standard of excellence as it relates to customer service for patients, staff members, and other customersQualification:Experience Requirements:1-year - Medical assistant – preferred 2– 4 years clerical/customer service experience, ideally in a health care related industry - preferred 1-year experience with third party payors, and computer experience for imputing data and reviewing - preferredCertification/Licensure Requirements:Certified Medical Assistant (CMA) required - or within 6 months Basic Life Support (BLS) required - at time of hire-American Red Cross or American Heart Association Medical Terminology Certificate preferred - at time of hireEducation Requirements:High School Diploma / GED Required at time of hire May travel to other clinics under additional duties Additional duties as assigned may vary. UFJPI is an Equal Opportunity Employer and Drugfree Workplace